Imagine this: You're in the process of sending an email to your client regarding their case. You have a trial tomorrow, so you rush as you finish typing up your thoughts. You quickly enter the client's name is the recipient field, you hit send, and you're out the door. It's not until later that day that you check your email again... only to find out you accidentally sent the email intended for your client to opposing counsel with the same first name. One minor mishap can have devastating consequences. That's where this troubleshooting course comes in. Join our expert instructors as they break down the top four hidden dangers in client communications and best practices for preventing them. Don't get caught in a legal snare - register today! Discover the pitfalls and perils of breaches of confidentiality and privilege. Examine best practices for clearly communicating client expectations. Steer clear of social media and electronic communication landmines. Find out how to spot implicit admissions in client communications.
