If your temps are under 40 degrees at anytime( day or night ) USE EXPRESS SHIPPING OR Live Arrival will not be guaranteed. EVERY ORDER THAT NEEDS HEAT PACKS WILL COME WITH THEM REGARDLESS OF SHIPPING CHOOSE . SHIPPING IS NEVER REFUNDED. PLEASE BE WISE AND USE CORRECT SHIPPING FOR WEATHER. IT IS YOUR RISK IF YOU USE STANDARD SHIPPING AND YOUR TEMPS ARE UNDER 40. DURING SUMMER IF TEMPS ARE OVER 90f COLD PACKS ARE USED. IF YOUR TEMPS ARE OVER 90f DURING THE DAY PLEASE USE EXPRESS FOR ADULTS AND LARVAE. LIVE ARRIVAL IS NOT GUARANTEED IN EXTREME TEMPS. OVER 90f or UNDER 40f. “STANDARD SHIPPING” is estimated 2-4 Days but not guaranteed. ONLY EXPRESS IS GUARANTEED 1-2 days. SHIPPING TIME DOES NOT INCLUDE HANDLING TIME. SHIPPING IS MONDAY-WEDNESDAY (SOMETIMES SATURDAYS AT OUR DISCRETION) REFUND IS GIVEN AS STORE CREDIT ONLY. I WILL ONLY HOLD ORDERS FOR BETTER WEATHER IF YOU EMAIL ME. MAXIMUM HOLD IS 2 WEEKS.
