IMPORTANT SHORT TERM UPDATE: Due to a lumber shortage we are currently not able to make 36" cut outs in cursive font. You can still order a 36" in a typeset font. Create a statement piece for above a crib or add to a gallery wall. Please note that we use a laser and the sides of our word cut outs are black. This is due to the laser burning the wood to cut out the wood. Raw Wood option is available in DIY only Material Stained word cut outs will be made from 1/8" baltic birch Painted word cut outs will be made from 1/8" MDF Size Name cut outs are sold by length. The height of a name cut out is determined by the number of characters and the font choice. For a fully detailed explanation on our name cut outs, please watch this youtube video https://www.youtube.com/watch?v=-co5BdM3UvU Our max cutting field is 24x36” occasionally names will max out the 24” tall before the 36” in length 1/8" thick Turn Around Time 4-6 weeks Each product is hand made Rush order available with agreement of both parties before placing the order. Turn around time does not include mock up approval. We do not being your order until we get approval from the mock up. Please check your inbox, junk and spam folders regularly. Hanging Instructions The word cut outs can be hung with command sticky strips but for an extra secure hold, you can hang with small nails in loops (like in the letters; a,b,d,e,g,o,p,q etc. every front will vary) Shipping We offer flat rate shipping within Canada* with tracking numbers and insurance on all of our packages. Due to the size difference in our items, orders of multiple items may ship in separate boxes. We offer competitive shipping to the US. Please contact [email protected] with the items you'd like to purchase, as well as your ZIP code and we will provide with you with a shipping quote! *excluding territories and PO boxes Return Policy We want to make sure you're happy with your purchase! However, our products are custom made just for you, so we do not offer returns or exchanges. We inspect everything that leaves our shop and only send what passes our tests. If you have any issues with your order, please email [email protected].