? Please Note: Display images may show painted examples for inspiration. Your model will be supplied in high-quality unpainted resin (typically grey or available material colour), perfect for custom painting and finishing. ? UK RETURN POLICY ? CUSTOM 3D PRINTED COLLECTIBLES? Made to Order AgreementEvery item is individually 3D printed specifically for you after purchase using high resolution resin printing.These are collector display models. They are not mass produced retail products.Before ordering please confirmYou understand the item is supplied unpainted and unassembledYou are comfortable with light sanding and model assemblyYou have reviewed the listed scale carefullyYou understand this is a display collectible not a toyIf you are unsure about size or finish please message before purchasing. Exact dimensions are available upon request.Clear expectations prevent nearly all return issues.?? UK Consumer Law ? Custom Made GoodsUnder the Consumer Contracts Regulations 2013 custom made goods are exempt from the standard 14 day cancellation right once production has begun.Because each item is produced specifically to your orderChange of mind returns are not accepted once production preparation beginsOrders may be cancelled within 12 hours of purchase onlyAfter production starts materials machine time and preparation cannot be reversed.? Scale and Dimension ResponsibilityScale is clearly stated in every listing title and description.For higher value items we strongly recommend requesting exact dimensions before purchase.By completing purchase the buyer confirmsThey understand the listed scaleThey accept the proportions shown in listing imagesThey understand dynamic poses armor creature design or wings may affect overall size perceptionReturns will not be approved due to size misunderstanding where the listing is accurate.? Finish and Quality ExpectationsAll items are deliveredUnpaintedUnassembledIn raw resin formMinor support contact points light sanding areas and subtle layer marks are normal characteristics of high detail resin printing.These are not defects. They are part of the collectible finishing process.If you are expecting a factory painted retail product this item may not be suitable.? Production and Shipping DocumentationAll items are quality checked before dispatch.High value items may be photographed prior to shipping for documentation purposes.Orders are securely packaged and shipped with tracking and delivery confirmation.? Damage or Fault ClaimsIf your item arrives damaged or faulty please contact us within 24 hours of confirmed delivery and provideClear photos of the itemPhotos of internal and external packagingPhoto of the shipping labelDamage claims submitted after assembly modification or painting cannot be accepted.Where transit damage or genuine manufacturing fault is confirmed we willSend replacement partsOffer repair solutionOr provide refund in accordance with UK consumer law? Unauthorized ReturnsReturns require prior written approval.Unauthorized returnsMay be refusedMay not be refundedReturned items must be in original unmodified condition.?? Statutory RightsNothing in this policy affects your statutory rights under UK consumer law.If an item is genuinely faulty or significantly not as described you remain protected under UK law and eBay Money Back Guarantee.Misuse of return systems or false claims will be formally disputed through official eBay channels.? Buyer ConfirmationBy completing your purchase you confirmYou have read the full listingYou understand scale and finishYou accept this is a custom made collectible display itemYou agree to the production terms stated above
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