Love Thy Customer: Creating Delight, Preventing Dissatisfaction, and Pleasing Your Hardest-to-Please Customer: The Skills, Competencies, and Knowledge Leaders of Every Level Need to Succeed (Rick Brinkman)

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Condition: Usagé - Très bon Titre: Love Thy Customer: Creating Delight, Preventing Dissatisfaction, and Pleasing Your Hardest-to-Please Customer: The Skills, Competencies, and Know ledge Leaders of Every Level Need to Succeed Auteur: Rick Brinkman, Rick Kirschner Format: Couverture rigide Éditeur: McGraw-Hill ISBN-10: 0071448020 ISBN-13: 9780071448024 Année: 2005 Nombre de pages: 272 Langue: Anglais Show more