Organizational Surveys: Tools for Assessment and Change

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With escalating demands upon research and assessment growing morevaried, surveys are now used to assess and drive organizationalchange by examining company performance, customer an d employeesatisfaction, empowerment, and key aspects of corporateculture. With Organizational Surveys, you'll learn how to: * Drive change with surveys * Use 360* feedback * Set expectations of results * Deal with ethical concerns * Facilitate feedback, action-planning, and follow-through . . .and much more! No other book approaches this collection's range and specificity,or its emphasis on actual practice in organizations. It's yourindispensible toolbox for assessment and change! Show more