The Strategy, Process, Organization and Technologies (SPOT) framework helps businesses develop goods and services which provide improved customer value and profits. Analysis includes investigation into the behavior of hundreds of enterprises reported by thousands of employees globally, while multiple performance indicators validate the best practices of world renowned corporations.The SPOT framework is an inter-dependent system leveraging synergies to create high value per unit of input. The framework is applicable along the entire value stream from research inventions to innovations in customer service. Numerous case studies document how enterprises use the SPOT framework to improve performance, and real-life examples detail how practices are deployed to add greater value for less per unit of effort. A transformation-assurance process provides readers with methods to improve system-wide capabilities for cost-effective innovation. This book is essential reading for stakeholders seeking to create value by innovating and cutting costs simultaneously.Format: HardcoverNo of Pages: 400Imprint: World Scientific Publishing Europe LtdPublication date: 20220430Series: Series On Technology Management
