Artisan Atelier: Client Onboarding Welcome Packet Template
/* ---- open copy above the accordion ---- */ .sp-product-copy{margin:0;color:inherit;font-family:inherit;} .sp-product-copy *{box-sizing:border-box;} .sp-product-copy p{ margin:0 0 14px; font-size:15.5px; line-height:1.65; } .sp-product-copy p:last-child{margin-bottom:0;} .sp-product-copy .sp-kicker{font-weight:600;} @media (max-width:600px){ .sp-product-copy p{font-size:15px;} } /* ---- accordion ---- */ .sp-accordion{ border:1px solid #005f00; border-radius:0; background:transparent; color:inherit; font-family:inherit; margin:28px 0 0; overflow:hidden; } .sp-accordion *{box-sizing:border-box;} .sp-accordion .sp-acc-item + .sp-acc-item{border-top:1px solid #005f00;} .sp-accordion .sp-acc-head{ display:flex; align-items:center; justify-content:space-between; gap:16px; padding:16px 18px; margin:0; cursor:pointer; font-size:15px; font-weight:600; line-height:1.35; letter-spacing:.01em; color:inherit; background:transparent; list-style:none; transition:background-color .15s ease; -webkit-tap-highlight-color:transparent; } .sp-accordion .sp-acc-head::-webkit-details-marker{display:none;} .sp-accordion .sp-acc-head::marker{content:"";} .sp-accordion .sp-acc-head:hover{background:rgba(0,95,0,.04);} .sp-accordion .sp-acc-head:focus-visible{outline:2px solid #005f00;outline-offset:-2px;} .sp-accordion .sp-acc-icon{position:relative;flex:0 0 auto;width:13px;height:13px;} .sp-accordion .sp-acc-icon::before, .sp-accordion .sp-acc-icon::after{content:"";position:absolute;background:#005f00;} .sp-accordion .sp-acc-icon::before{top:50%;left:0;width:100%;height:1px;transform:translateY(-50%);} .sp-accordion .sp-acc-icon::after{left:50%;top:0;width:1px;height:100%;transform:translateX(-50%) scaleY(1);transition:transform .18s ease;} .sp-accordion .sp-acc-item[open] .sp-acc-icon::after{transform:translateX(-50%) scaleY(0);} .sp-accordion .sp-acc-body{ padding:0 18px 18px; font-size:15px; line-height:1.65; color:inherit; animation:sp-acc-in .18s ease; } .sp-accordion .sp-acc-body > *:first-child{margin-top:0;} .sp-accordion .sp-acc-body > *:last-child{margin-bottom:0;} .sp-accordion .sp-acc-body p{margin:0 0 12px;} .sp-accordion .sp-acc-body ul{margin:0 0 12px;padding-left:18px;list-style:disc;} .sp-accordion .sp-acc-body ol{margin:0 0 12px;padding-left:20px;list-style:decimal;} .sp-accordion .sp-acc-body li{margin:0 0 9px;padding-left:2px;} .sp-accordion .sp-acc-body li:last-child{margin-bottom:0;} .sp-accordion .sp-acc-body ul ul{margin:8px 0 0;padding-left:18px;list-style:circle;} .sp-accordion .sp-acc-body ul ul li{margin:0 0 7px;} .sp-accordion .sp-acc-body ul.sp-num{list-style:none;padding-left:0;} .sp-accordion .sp-acc-body ul.sp-num li{padding-left:32px;text-indent:-32px;} .sp-accordion .sp-acc-body strong{font-weight:600;} .sp-accordion .sp-acc-body a{color:#005f00;text-decoration:underline;} @keyframes sp-acc-in{from{opacity:0;transform:translateY(-3px);}to{opacity:1;transform:none;}} @media (prefers-reduced-motion:reduce){ .sp-accordion .sp-acc-body{animation:none;} .sp-accordion .sp-acc-icon::after{transition:none;} } @media (max-width:600px){ .sp-accordion .sp-acc-head{padding:14px 14px;font-size:14.5px;} .sp-accordion .sp-acc-body{padding:0 14px 16px;font-size:14.5px;} } Make day one feel as high-end as the rate you charge. The first thing a new client sees after they sign sets the tone for the entire partnership. Part of the Artisan Atelier Collection, this 11-page customizable Canva template blends moody Parisian architectural textures with modern luxury editorial design to turn basic client intake into an elevated, high-end experience. What’s included: the 11-page suite 01. Gilded Editorial Cover: Ornate baroque frame that sets a luxury tone the second they open the file. 02. Welcome & Atelier Philosophy: A personal welcome letter that reassures your client they made the right investment. 03. Meet the Team & Strategic Roles: Clean editorial layout introducing key points of contact. 04. Timeline & Key Milestones: Clear kickoff roadmaps, response times, and communication windows. 05. Working Hours & Payment Terms: Upfront boundaries, office hours, and clear retainer billing terms. 06. VIP Intake Checklist: A structured homework list (assets, logins, brand guides) with clear deadlines. 07. Project Management System Walkthrough: Walkthrough showing clients exactly how to navigate your workflow and project tools. 08. Content Review & Approval Framework: Clear boundaries around feedback windows and content approval timelines. 09. Scope, Boundaries & FAQ: Answers to repetitive client questions, late approval policies, and scope boundaries. 10. Strategic Objectives & Audience Profile: Antique cameo badges and high-contrast demographic charts for clean visual proof. 11. Next Steps & Client Proof: A clear wrap-up outlining what happens next, paired with space for client testimonials. Why it drives higher retention Establishes Immediate Authority: Replaces scattered emails with a clean, editorial document that matches premium retainer rates. Protects Boundaries Upfront: Sets clear expectations around office hours, late approvals, and scope without the awkward conversations. Cuts Kickoff Friction: Eliminates repetitive onboarding questions and speeds up intake with clear client homework deadlines. Fully Customizable in Minutes: Easily update colors, fonts, and details in Canva to match your brand. Perfect for Social media managers, strategists, and boutique teams offering high-touch services. Service providers charging $2,500+ to $10,000+/month who need their client backend to match their pricing. Experienced pros looking to replace standard PDFs with a polished, luxury client asset. What you receive 11-Page Canva Template (Artisan Atelier Edition) Pre-Written Luxury Copy & Prompts (Real, ready-to-use plug-and-play copy) Video Customization Walkthrough (Step-by-step editing tutorial) Instant Download + Lifetime Access (Works with free and Pro Canva accounts)
More you might like
Related
Artisan Atelier Edition: Client Content Review & Approval Ca
Related