Accountability in the WorkplaceObjectives: In this two hour course unit you will learn the informative tools and practical strategies that can be used to help empower the team to work towards achieving the benefits of accountability. Accountability helps to ensure that every employee will take responsibility for their performance and behaviors, and continue to manage this responsibility. When we implement goals and communicate with one another, we can achieve powerful results. Building an accountable workplace requires strong teamwork and collaboration. Every team member must have a strong understanding of the values of the company and recognize the importance of their dedication, in order to attain success. This course will provide you with informative tools and practical strategies that can be used to help empower the team to work towards achieving the benefits of accountability. Accountable employees will fuel performance and productivity, and generate an enhanced workplace. Course Objectives: • Define accountability and personal accountability• Differentiate between ownership and accountability • Use feedback as a tool to enhance performance• Understand the barriers of workplace accountability• Focus on building accountability leadership• Effectively set SMART goals• Identify the components of the cycle of accountability• Work towards achieving the benefits of accountability Completing this course will confer 2 CPD Credits towards internationally recognised Continuous Professional Development Requirements within organisations operating this kind of staff development methodology. Unit Contents: 1. Getting StartedGetting StartedIn this topic you will cover a basic introduction to the course unit and its objectives. 2. What is Accountability?In this topic you will cover: What is Accountability?Defining AccountabilityPersonal AccountabilityBeing Held AccountableAccountability vs. BlameUnderstanding the ImportanceCase StudySelf-test Quiz 3. Creating an Accountable WorkplaceIn this topic you will cover: Creating an Accountable WorkplaceModeling AccountabilityValuing AccountabilityThe Front-Loading BenefitsTeamworkThe Accountability CycleCase StudySelf-test Quiz 4. The C’s of Accountability In this topic you will cover: The C’s of AccountabilityClarificationCommon PurposeCommunicationCollaborationConsequencesCase StudySelf-test Quiz 5. Building OwnershipIn this topic you will cover: Building OwnershipOwnership vs. AccountabilityThe Ownership MentalityWhy Does it Matter?The Weight of MicromanagingSharing Your VisionCase StudySelf-test Quiz 6. Accountability in LeadershipIn this topic you will cover: Accountability in LeadershipWhat is Leadership?The Role of the OrganizationThe Role of the ManagerThe Role of the EmployeeStrengthening Leadership AccountabilityCase StudySelf-test Quiz 7. The Power of Goal-SettingIn this topic you will cover: The Power of Goal-SettingSetting SMART GoalsWho is Accountable?Identifying Your “Why”Goal LengthsRemaining Loyal to Your GoalsCase StudySelf-test Quiz 8. Feedback as a ToolIn this topic you will cover: Feedback as a ToolChoosing PositivityConsidering the Time FrameGiving FeedbackReceiving FeedbackCreating an Action PlanCase StudySelf-test Quiz 9. Effective DelegationIn this topic you will cover: Effective DelegationWhat is Delegation?How to DelegateWhen to DelegateWhom Should You DelegateDismissing DelegationCase StudySelf-test Quiz 10. Barriers to AccountabilityIn this topic you will cover: Barriers to AccountabilityFailure to Meet ExpectationsLack of Self-ConfidenceLacking AlignmentOvercoming ObstaclesCase StudySelf-test Quiz 11. The Benefits of AccountabilityIn this topic you will cover: The Benefits of AccountabilityImproving PerformanceBuilding Trust and IntegrityEmployee EngagementWorkplace SatisfactionDedication to Your RoleCase StudySelf-test Quiz 12. Wrapping up and Test ResultsIn this topic you will cover: Course ConclusionWrapping upTest Results Summary
