Product Overview Actichem Neutral Detergent is a near-neutral detergent cleaner for removing soil from pH-sensitive surfaces — fine stone, timber and polymer-coated flooring. It uses nanosurfactant technology to clean without leaving haziness, streaking or slippery residue. ⚠ Neutral Detergent or ProNeutro? Read this before you order CCW carries two products in this category with very similar descriptions, and until now it has been almost impossible to tell them apart from their pages. They are not the same, and the difference matters. Neutral Detergent (this product, RG667) ProNeutro (AP662) pH 8.5 – 8.8 7 – 8 Classification DANGER — H318, serious eye damage Non-hazardous Best for General hard floor maintenance Stone, marble, timber and coated floors, and sites where cleaning staff rather than trained technicians handle the concentrate Where the surface is genuinely pH-sensitive, or where the concentrate will be handled daily by general cleaning staff, ProNeutro is the better choice — it is closer to neutral and it is not a classified hazardous chemical. Neutral Detergent is a capable maintenance cleaner, but it is the higher-hazard of the two and it is not as close to neutral as its name suggests. We are pointing this out rather than leaving you to work it out from two nearly identical pages, because that is what these pages used to do. Benefits Economical — dilutes to very low rates. See the dilution table. Fast on oily soil — nanosurfactant technology emulsifies oily soil quickly, which suits autoscrubber work where dwell time is measured in seconds. Low residue — no streaks, haziness or slippery residue. Residue build-up is itself a slip hazard on polished floors. Suits pH-sensitive substrates — fine natural stone, marble, polymer-coated flooring and timber. A note on wording we have removed This listing previously described a “totally non-toxic hazard rating” and said the product is “totally safe” on fine surfaces. We have changed both. The product is a classified hazardous chemical — see the safety section. It is genuinely suitable for pH-sensitive surfaces, and that claim stands. But “totally safe” and “non-toxic” are not statements the safety data sheet supports, and we would rather be precise than enthusiastic. Application areas and surface suitability Maintenance and medium-duty cleaning of granite, marble, limestone, engineered stone, acrylic polymer-coated flooring, timber flooring and other pH-sensitive surfaces. How to Use Read the safety data sheet before use. Always pre-test the cleaning solution on the surface to be cleaned. Dilution Floor cleaning — mop and bucket 1:50 (20 ml/L) Floor cleaning — autoscrubber 1:150 (7 ml/L) Spray and wipe — heavy duty 1:80 (15 ml/L) Spray and wipe — general 1:100 (10 ml/L) Pressure washing 1:100 (10 ml/L) Over-dosing is the most common mistake with a low-residue product, and it is counterproductive: excess surfactant is exactly what leaves the film and streaking the product is formulated to avoid. Use a dosing system or pre-marked measures rather than a free pour. Application Apply with a clean cloth or mop, or through an autoscrubber. Rinsing is not generally required unless a strong dilution has been used. Keep the container closed for maximum performance. Safety This listing previously recorded “Safety profile: Non-hazardous” and a pH of 7. Both were wrong and have been corrected. Actichem’s safety data sheet for RG667, version 1.1 issued 12 August 2021, classifies Neutral Detergent as a hazardous chemical with the signal word DANGER. H318 — causes serious eye damage (Category 1) No poisons schedule. Not a dangerous good. pH 8.5–8.8. ⚠ H318 — serious eye damage The highest eye classification in the GHS system. Damage, not irritation. Note the pH: 8.5 to 8.8, barely above neutral. This product is the clearest demonstration in our range that pH is not a proxy for hazard. A near-neutral product can carry the most serious eye classification, because surfactants damage the eye by a different mechanism than acids and alkalis do. A technician who judges risk by pH — or by the word “neutral” in the product name — will get this one wrong. Chemical goggles when decanting or diluting the concentrate. Working solution at 1:50 to 1:150 is a very different proposition, but people are injured by concentrates, not by working solutions. What it reacts with Actichem’s sheet notes incompatibility with metal containers — store and decant into polyethylene or polypropylene only. Do not mix it with anything else. First aid Eyes. Wash out immediately with water, holding the eyelids apart. Seek medical attention. Skin. Flush with running water. Swallowed. Do not induce vomiting. Give water and seek medical advice. Specifications Product code RG667.05 Pack size 5 litres Product type Near-neutral maintenance detergent for pH-sensitive surfaces Appearance Clear blue liquid Odour Fresh citrus Dilution 1:50 to 1:150 depending on method — see table above pH 8.5 – 8.8 (Actichem SDS). This listing previously stated 7; we have asked Actichem to confirm. Key components Proprietary surfactants and chelating agent, each under 10% Incompatible with Metal containers — store in polyethylene or polypropylene WHS classification Hazardous chemical Signal word DANGER Hazard statements H318 Poisons schedule None applicable Dangerous goods Not regulated for transport SDS referenced Version 1.1, issued 12 August 2021 Choosing the right hard surface cleaner Surface Clean HD pH 12.9, corrosive Heavy grease and oil. Not for stone, marble or coated floors. Spray n Wipe pH 8.6, DANGER (H318) Washroom and kitchen. Enzyme action on organic load and odour. Neutral Detergent (this product) pH 8.6, DANGER (H318) General hard floor maintenance. ProNeutro pH 7–8, non-hazardous Stone, marble, timber and coated floors. The lower-hazard choice. Safety Data Sheet Actichem Neutral Detergent safety data sheet (RG667, version 1.1, 12 August 2021) SKU: RG667.05 Not sure whether Neutral Detergent or ProNeutro suits your site? Tell us the floor type and who will be handling the concentrate. On a stone or coated floor with in-house cleaning staff, ProNeutro is usually the better answer — and we would rather say so than sell you the other one. Environmental certification Neutral Detergent (RG667) is certified by Good Environmental Choice Australia under licence ACT-2024, against the Cleaning Products standard CPv3.0-2022. Conformance was assessed by Bureau Veritas. The licence was issued on 22 November 2024 and is current until 10 June 2027. GECA is a Type 1 ecolabel operating to ISO 14024, which means the assessment is made by an independent body against a published standard rather than by the manufacturer. Certified cleaning products can contribute to Green Star and WELL building ratings, so the certification is often a requirement in government and commercial tenders rather than a preference. The certificate listing this product is published by GECA and can be read in full at licence ACT-2024. If your tender requires a copy, contact us and we will supply it.
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