Do you have difficulty getting on (or off!) your edges? Trouble turning to one side or the other? Feeling off balance on your skis? Perhaps during a lesson an instructor has suggested that you may need boot work to help solve a technique issue. Very few of us have anatomies perfectly suited to skiing. Being knock-kneed or bow-legged, or with inflexible ankles, for example, can hinder our progress toward better technique and ultimately our enjoyment on the hill. Fortunately these issues can be identified and addressed. This appointment begins with an assessment of your stance and alignment in your boots. We will use the results to suggest and implement fixes which may be simple inside-the-boot fixes involving heel lifts or tongue mods to more technical solutions such as sole canting or ramp angle changes. Customers should wear shorts or pants that can be easily rolled above the knees. There is a $50 deposit fee for this appointment. This fee will first be applied to labor and then parts and supplies, including footbeds. If you no-show your appointment we will not refund the $50 fee. However, you can reschedule your appointment using the email confirmation you received up to 24 hours before your scheduled appointment for no cost. There is no fee to change your appointment time. Cancellations up to 24 hours before appointment will be refunded the full $50 minus a $5 fee the scheduling website charges us per transaction. Cancellations within 24 hours of the appointment will not be refunded, so plan ahead. There is no fee to change your appointment time. You can change your appointment time online. To cancel email us at [email protected]. An exception to all of this is sickness. We have an extremely small staff and if any of us catch a cold it could literally close the shop. This happened numerous times last year. We're extremely strict when staff members get sick - nobody is allowed to work with so much as a sore throat. We ask the same of you. If you wake up the morning of your appointment we will move your appointment free of charge to a better time. Email us at [email protected]. Thank you for your understanding. A quick note about paymentsWe’re a small, independent ski shop, and like many businesses we’ve been feeling the squeeze from tariffs and rising costs. To help keep our prices as fair as possible, we’re adding a 2.9% fee on credit card payments. The good news: there’s no fee when you pay with cash or debit card. We really appreciate your understanding and support—it helps us keep doing what we love: getting you into the best-fitting boots for the best ski days.
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