Our editable Admin Procedure Manual Template is a 21 page manual that takes you through recruitment, induction, probation, occupational health & safety (OHS), annual performance management, grievances, conflict of interest, intellectual property and security, environmental best practice, administration, accounts, purchasing procedures and guidelines. The admin procedure manual template has sample procedure content that you can edit as you need to be suitable to your company requirements. WHAT IS AN ADMIN PROCEDURE MANUAL? An admin procedure manual is a word document manual template that has a series of sections based on the responsibilities of your administration staff and goes into detail for each task they have to perform, how they should perform it. Whilst administration tasks will vary from business to business, this template has a baseline of tasks and you can keep the sample procedure manual examples if they are relevant to your business, or you can amend / add / delete as necessary, WHY DO I NEED AN ADMIN PROCEDURE MANUAL? Giving staff procedure guidelines make it much easier for them to do their job. When given the clarity and understanding of why they do a task and how to do it, you create a system of high performance. An admin procedure guide is also very useful if you have staff that are suddenly ill or away for extended periods of time, as it means other employees can cover their role, or a temp can step in with minimal training required. Procedure manuals help reduce downtime and increase productivity. WHAT IS INCLUDED IN THIS ADMIN PROCEDURE MANUAL? This 21 page admin procedure manual template covered the following sections and subsections including placeholder / sample content for majority of the tasks listed. Recruitment Induction Packs for New Staff Induction Probation Occupational Health and Safety (OH&S) Injury Reporting procedure Annual Performance Management Performance Improvement Gross or serious misconduct policy Grievances Conflict of Interest Intellectual Property and Security. Environmental Best Practice Administration Collecting the Mail Mail Register General Faxes Leave Calendars Stationary Orders Staff Meetings Miscellaneous Office Tasks Accounts Purchasing Guidelines Purchase Request Forms Goods on Purchase Orders Back Orders Invoices Paid by Credit Card Paying Invoices In MYOB Credit Card Payments Processing Supplier Invoices After Payment WHAT ARE THE BENEFITS OF HAVING AN ADMIN PROCEDURE MANUAL? Companies that implement an admin procedure manual experience: Better task consistency from their admin team Admin staff having increased confidence when completing tasks Less downtime when admin team are away from the office and another team member needs to step in to cover tasks Less task mistakes and quicker task completion Not only should your admin team have a procedure manual, all departments should have a procedure manual. You can use this manual as a template for all the divisions in your office. It is as simple as writing down a list of all the tasks that get completed and getting the staff that complete them, to write out how they do them in a step by step format. WHAT HAPPENS IF I DON'T HAVE AN ADMIN PROCEDURE MANUAL? If you do not have an active, up to date list of all the tasks yoour admin department perform and how to do them you risk significant downtime if your team or administrator is not available or has to suddenly take leave from the business. Even worse, if your administrator leaves the business suddenly and they are not around to train new staff, this can put excessive burden on your wider team to have to complete this training (and they may not be fully equipped with all the knowledge of how to complete all tasks). Putting this procedure manual in place means new hires can hit the ground running, quickly understand what is expected of them, and how and when to perform each task required. HOW TO USE THIS ADMIN PROCEDURE MANUAL? The template is a Word document and is ready to download and edit immediately. Once purchased, wait a few moments while it creates your download, and you can then download when the ‘DOWNLOADS READY’ box appears. You will also receive an email with the downloads so you can access them later. Customise the template with your business name and logo. You can also change the theme template to update the colour profile to match your corporate colours. Read through every section and customise to your business. If something is not relevant, simply delete it. And of course, you can add any additional sections as you require. WHAT INDUSTRIES NEED AN ADMIN PROCEDURE MANUAL? Any industry that has administration tasks needs an admin procedure manual. Some of the industries that use this document are: Mechanics admin procedure manual Medical admin procedure manual Retail admin procedure manual Manufacturing admin procedure manual Agriculture admin procedure manual Construction admin procedure manual Food industry admin procedure manual Foodservice admin procedure manual Transport admin procedure manual Education admin procedure manual Insurance admin procedure manual Marketing Agency admin procedure manual Consulting admin procedure manual Real Estate admin procedure manual Transport admin procedure manual Warehousing admin procedure manual Catering admin procedure manual Restaurant admin procedure manual Startup admin procedure manual IT Services admin procedure manual
