Alarm.com Residential Interactive Service 12 Months Subscription service. The Alarm.com Residential Interactive Service offers a comprehensive array of features. With this subscription, you can remotely control your system through an app and computer portal, receive notifications for alarms and system issues via push, text, and email, and monitor up to 50 sensors for any activity. Subscription Service Features: Cancel/Verify Alarm Images - Limited Remote Arming/Disarming Sensor Activity Monitoring for 50 sensors Smart Arming User Code Management This service is billed annually and requires the installation of alarm.com Security System. Wireless Alarm Communications Wireless Signal Forwarding: Primary or Redundant Enables wireless alarm signal communication to the central station as the primary or redundant signal path. No phone line or Internet connection is needed. Wireless Two-Way Voice In the event of an alarm, have a two-way conversation with the central station through the security panel so they can assess the situation and determine the appropriate response. Requires Service Provider’s Central Station support of services. Crash and Smash Protection Alarm.com exclusive and patented technology, enables alarm signal transmission to the central station even if the security system is destroyed or disabled by an intruder. This happens during the dialer delay period on the WSF package and during dialer delay period, entry delay or alarm dialing process on the I, I+A and IG packages. Daily Supervision Monitor panel connectivity with signal supervision between the control panel and Alarm.com to know when a panel is not responding. Remote Monitoring & Control Remote Arming/Disarming Arm/disarm system remotely via web or mobile apps. Smart Signal In-App Panel Panic and Cancel/Verify Alarm enable customers to directly communicate with their monitoring station from the Alarm.com mobile app during alarm or emergency events, so they can quickly cancel or verify an alarm or activate a panicsignal. Requires a central station integration. Smart Arming Automatically Arm Stay each night and Disarm each morning. System Status and Summary of Recent Activity View an at-a-glance summary showing the current system status and any recent activity at the property via web or mobileapps. User Code Management Add/delete/edit user codes remotely and track which users arm/disarm the system at what times. For systems with multiple partitions, choose which partition(s) each user code can access. Searchable 60-Day Event History Search a 60-day history of events reported by the system,including alarms and other activity, via web or mobile apps. Customize the time frame of the search, and filter by device or event type. Download results as HTML or Excel files. Multiple Permission-Based Web Logins Create different “sub-users” for the account and grant varying levels of permissions for each user to view/change various settings in the Alarm.com online account. Customised Notifications Alarms Receive email/text message notifications for any type of alarm reported by the security system. Through the Alarm.com online account, customize which types of alarms result in notifications. These automated alarm alerts are in addition to and independent of the emergency response services provided by the central monitoring station. Arming/Disarming Receive email/text message notifications when the security system is armed or disarmed. System Events Receive email/text message notifications for power failures,sensor tampers and malfunctions, panel low battery, and other types of system events. No-Show Alerts Receive email/text message notifications if a certain person did not disarm the security system during selected times on Arming Reminders Receive email/text message notifications if the security system is not armed or disarmed by a particular time on chosen days.
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