Presented by Mary Wageman CIC, CISR Is your agency management system running your operations, or simply storing your files? Many agencies invest in a powerful management system but use only a fraction of its capabilities. The result is often unnecessary manual work, inconsistent processes, unreliable reporting, and employees creating their own spreadsheets, reminders, and workarounds. In this practical webinar, Mary Wageman walks through 10 high-impact system improvements that can help agencies reduce inefficiency, strengthen consistency, and get more value from the technology they already own - without purchasing new software. Though Mary draws from her extensive Applied Epic experience, the principles covered can help agencies improve how they use nearly any agency management system. Whether your system was implemented years ago or your team has developed too many manual workarounds, this session provides a clear starting point for creating a more efficient, consistent, and reliable operation.
