This Assertive Communication Skills training course will use video demonstrations, role-playing activities, journaling, and practical workshops to help you become self-aware of behavior patterns and increase your ability to get work done. Those who communicate with assertiveness rather than passivity or aggression are more likely to maintain positive workplace relationships while meeting their goals. Learn these assertiveness skills to communicate your message with authority and impact. You Will Learn How To: Demonstrate and model assertive behavior for win-win outcomes Gain self-awareness of your attitudes, behavior patterns, and habits Develop a positive, proactive response to difficult behaviors Exhibit confidence in your ability to address challenging situations
