We are unable to offer repairs during 4th quarter (Oct 1 - Dec 31) ARTIFACT bags are built to last but life happens. We want our small batch handmade products to stay in use (and out of landfills). Our repairs restore structural integrity but they are not a vanishing act. We use the same materials to repair (whenever possible) but they may not match the patina, dye lot, etc of your well loved bag. For holes, we use a stitching technique military riggers employ to efficiently repair parachutes and field gear - where the stitching is prominent, but unique, organic, and artful. 1. We only repair ARTIFACT products because it takes more time to deconstruct and repair than it does to make something new, and we do not profit from our repairs. We offer repairs because this service dovetails with the ethos of ARTIFACT (Quality, Utility, & Timeless Design). 2. We do not alter, retrofit, or customize our designs. To proceed with a repair quote, click the button below and include images of your ARTIFACT bag so we can assess what work is needed. Examples: Replace leather straps Patch holes Repair blown stitches NOTE: If the repair requires bag disassembly / reassembly the cost of repair may exceed original purchase price due rising cost of labor and materials. Examples: replacing bag bottoms, blown corners and seam edges that machines cannot access to patch, etc.
