Being more likeable is a quality everyone can increase and improve. Being likeable and a figure of authority is where some challenging conflicts can arise. With this workshop your participants will recognize these possible areas of conflict and develop the skills and knowledge to overcome them. Our Being a Likeable Boss two hour course will show that honesty and trust will be your participant"s biggest tools in fostering a better relationship with their employees. Trusting your team by avoiding micromanagement, using delegation, and accepting feedback will put your participants on the right path to be a more likeable boss. Completing this course will confer 2 CPD Credits towards internationally recognised Continuous Professional Development Requirements within organisations operating this kind of staff development methodology. Course Outline Module One: Getting Started Module Two: Is it Better to be Loved or Feared? The Case for Fear The Case for Love The Case Against Both The Middle Ground Case Study Review Questions Module Three: Leadership as Service Top Down Hierarchies The Bottom-Up Perspective Know Your Employees Genuine Empathy and the Power to Lead Case Study Review Questions Module Four: Leadership by Design Begin with the End in Mind Goals Values Mission Statement Case Study Review Questions Module Five: Understanding Motivation Dramatism The Pentad Guilt and Redemption Identification Case Study Review Questions Module Six: Constructive Criticism What are Your Intentions? A Positive Vision of Success Feedback Sandwich Following Up versus Badgering Case Study Review Questions Module Seven: The Importance of Tone Lighting a Fire Putting Out a Fire Adult versus Parent Changing the Script Case Study Review Questions Module Eight: Trusting Your Team Dangers of Micromanaging Delegation and Anxiety Aces in Their Places Celebrating Success Case Study Review Questions Module Nine: Earning Your Team’s Trust Honesty Consistency Availability Openness Case Study Review Questions Module Ten: Building and Reinforcing Your Team Identify Team Strengths and Weaknesses Identify Team Roles Design Exercises with Specific Goals What to Avoid Case Study Review Questions Module Eleven: You are the Boss of You What Kind of Person Would You Follow? Self-Awareness Self-Improvement Keeping Your Balance Case Study Review Questions