BEYOND CIVILITY: CONFLICT MANAGEMENT WORKSHOP

Arkansas Municipal League Marketplace Verified independent store

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Become equipped with essential skills to navigate differences and foster mutual understanding. Focused on conflict de-escalation and effective strategies for both in-person and onl ine discourse, this session’s leaders Shana Chaplin and Aaron Keith Kennard will emphasize practical techniques for meaningful engagement. Participants will assess their approach to civility, gain tools to improve conversations, and actively practice these skills through hands-on exercises designed to build confidence and competence in managing conflicts. Show more