BioMat Amethyst Pillow

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Biomat Amethyst Pillow This non-heated, non-electrical pillow is infused with Amethyst crystals and Black Tourmaline, creating a calm, cooling effect for the head and brain—exactly what the body needs during heated BioMat® sessions. While your body receives the powerful effects of infrared heat, your head stays cool and balanced—a principle rooted in Ayurvedic wisdom. This creates a continuous energetic field from head to toe, completing the BioMat® experience. Cools the Brain While You Heat the BodyAmethyst crystals naturally regulate temperature, helping you stay comfortable through long sessions. Enhances Full-Body Energy FlowBalances the body’s energetic field by connecting the crown and spine during infrared treatments. Soothes Headaches and Relieves Neck TensionContoured for cervical support and infused with grounding crystals to ease pressure points. Antibacterial + HypoallergenicNaturally antibacterial and crafted with allergy-friendly materials. Premium, Washable Design Includes a removable 100% cotton cover woven with silver thread—durable, breathable, and easy to clean. TECH SPEC Size: 19.69" x 11.82" x 4.33" Weight: Approximately 5.5 lbs Core: Crushed Amethyst & Tourmaline Cover: 100% Cotton with Silver Fiber Threading Warranty 3 Year Limited Warranty Products Covered: Biomat 7000MX, Biobelt 7000MX, Amethyst Pillow, Quantum Energy Pad, Quantum Energy Comforter, Alkal-Life 7000SL, Rejuvena 7000 Richway & Fuji warrants the covered product to be free form defects and malfunctions at the time sold. "Defects" as used in this warranty, is defined as imperfections which impair or impede the function and use of the product.How Long the Warranty LastsThis warranty lasts 3 years form the date of delivery. This warranty extends to the original purchaser only.Coverage terminates if you sell or otherwise transfer ownership.What This Warranty Covers Biomat / Biobelt / Amethyst Pillow:This warranty covers any defects or malfunctions in the electronic components, heating element, top cover replacement, pillow (stone) wrap replacement and carry case. Quantum Energy Pad / Quantum Energy Comforter:This warranty covers any defects or malfunctions in the microfiber cover, internal cushion, comforter, and pillow case. Alkal-Life: This warranty covers any defects or malfunctions in the main unit and accompanying parts. Rejuvena:This warranty covers any defects or malfunctions in the main unit, adapter, and USB charger. If Richway & Fuji Bio determines that such goods are defective, within the period of this warranty, Richway & Fuji Bio will repair or replace the parts free of charge for the first year. Repair or replacement for the second and third year requires a fee, which can be found on Biomat website. Repair or replacement is the sole and exclusive remedy available to the buyer, and shall constitute the fulfillment of all Richway & Fuji Bio obligations in respect to the goods furnished under this agreement. What This Warranty Does Not Cover This warranty does not cover abuse, misuse, natural disaster, insufficient or excessive electrical supply, ordinary wear, fading, failure to follow instructions and improper maintenance. Richway & Fuji Bio shall not be liable for any incidental or consequential damages as a direct result of negligence or misuse. this warranty does not extend to the purchase of opened, used, repaired, repackaged, and /or resealed products, including but not limited to sales of such products on internet auction sites and/or sales of such products by surplus or bulk resellers. Any and all warranties or guarantees shall immediately cease and terminate as to any products or parts thereof which are repaired, replaced,altered, or modified, without the prior express and written consent of Richway & Fuji Bio. How to Get Service To obtain service under this warranty,contact Customer Service at 808-589-2800 / 855-338-6410 (toll-free) or [email protected] and provide the purchaser's. They will provide you with a return merchandise authorization number (RMA). This number is required and must be placed in a visible area on the front of the package. Ship your product postage paid, include a copy of the original sales slip, credit card receipt or other proof of the date of the original retail purchase. If servicing within the first two(2)months, Biomat will send you a prepaid shipping label to cover your shipping costs. If servicing form the third month and on, the customer is responsible for shipping costs to return the product for repair or replacement. Biomat will cover the shipping costs to return the product back to the customer. Return Policy Biomat are proud of the BioMat and Alkal-Life certified, high-quality products and Biomat are confident that they will meet your expectations. However, if for any reason you wish to return or exchange your purchase, Biomat are happy to accept the return and refund the product costs you as follows (initial shipping costs and return shipping costs are the buyers responsibility, and are not refundable):RETURN INQUIRY FALLS WITHIN QUALIFIES FOR0-7 days from date of delivery 100% refund*8-14 days from date of delivery 70% refund*15-30 days from date of delivery 50% refund*31+ days from date of delivery no refund* *The exception to the above is for Products purchased through financing, they are considered a final sale and as such no returns or exchanges are available. How to request a return for refund:A return merchandise authorization (RMA) number must be obtained by contacting BioMat.com at 1-888-524-6628 / 909-697-4114 or email [email protected]. Alternatively you may contact RichWay at 1-808-589-2800 / 1-855-338-6410 or email [email protected] and CC [email protected] (808- 589-2800 / Toll-Free 1-855-338-6410) or emailing us ([email protected]) before any returns for refunds are made. Be sure to have the Richway Invoice (RI) number from your order on hand when contacting Biomat office. If you do not have this info, please contact the Independent Sales Associate you purchased from to obtain it. Your date of inquiry to return (whether by e-mail or phone) will be noted.Returns must be received by Biomat office within two (2) weeks from the date the RMA was issued. The customer is responsible for all return shipping charges.*NOTE: If an RMA number is not obtained from Richway, your package(s) may be refused and returned to you. How to send in your product return:All returned items should be packed in the same manner in which they were originally shipped to you. Products returned without a separate shipping box or without the original product box will be refused. Note: If you purchased a Biomat of any size, you may keep the cotton pad that was included as a complimentary gift.IMPORTANT: Write the RMA number obtained from Richway on the outside of the package and enclose a return name, address and contact phone number with the shipment. *Richway will not be responsible for packages that are shipped without an RMA number written on the outside of the package. These packages may be refused and returned to sender.The package(s) must have a tracking number. UPS or FedEx shipments can be tracked. If sending via the US Postal Service (USPS) requesting delivery confirmation will enable tracking of your item. If sending via USPS, you may insure your item at your discretion, but the insurance receipt cannot be used for tracking. *NOTE: The shipment is considered the customer’s property and responsibility until it is received by Richway. The customer is responsible for monitoring and ensuring their shipment is received by Richway. Please keep your tracking number on record to monitor your shipment. When will I receive my refund?Refunds (product costs only, excluding shipping) are issued after Richway receives and inspects the returned items. Refunds take 5-10 business days from the date Richway issues the refund to show up in the cardholder’s account. Richway will only issue the refund to the card originally used to place the order. Richway will issue a check to the original purchaser for orders paid by cash or check.*Richway & Fuji Bio Inc. reserves the right to change any of the terms and conditions contained in this Trade-In Policy, at any time and in its sole discretion. Any changes will be effective immediately upon posting of the revisionson the Site. You are responsible for reviewing the notice and any applicable changes. Changes may be posted without notice to you. Show more