Workplace bullying and harassment are psychosocial hazards that community services organisations are legally required to manage under the Work Health and Safety Act 2011 (Qld). Getting your prevention and response framework right protects your workers, satisfies your HSQF auditor and demonstrates the organisational commitment to psychological safety that clients and funders expect. What Is Included Bullying and Harassment Prevention Policy Template covering definitions of bullying, harassment, sexual harassment, discrimination and victimisation, five resolution pathways from self-resolution through to formal investigation, investigation obligations, victimisation protections and responsibilities across all levels of the organisation Bullying and Harassment Prevention Policy Implementation Guide step-by-step guidance for customising the policy including a legal obligations summary, organisation size adaptations for small through to large organisations, five common questions and a pre-approval checklist 12 months of updates included from the date of purchase Key Features Aligned with HSQF Standard 4 Indicators 4.1, 4.2 and 4.3 with a compliance mapping table included in the policy Covers workplace bullying, harassment, sexual harassment, discrimination and victimisation with clear, legally accurate definitions Bullying vs reasonable management action comparison table addressing one of the most common sources of confusion for managers Five resolution pathways matched to severity: self-resolution, facilitated conversation, mediation, investigation and immediate action Sets out investigator obligations including procedural fairness, witness interviews and the balance of probabilities standard Conditional sections for organisations with or without an HR function and Employee Assistance Program Five-principle framework covering Respect, Safety, Accountability, Fairness and Confidentiality with practical examples External reporting options including the Queensland Human Rights Commission, Fair Work Commission, WHSQ and QPS Prevention framework covering leadership, training, culture and systems Organisation size adaptations for small, medium and large organisations in the Implementation Guide *This is a template for guidance only and requires customisation to your specific organisational context, structure and compliance obligations. The template does not constitute legal or professional advice.
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