CGS Immersive is the enterprise AR/VR and immersive learning division of CGS. It combines the TeamworkAR remote assistance and training platform with the Cicero AI-powered coaching platform, backed by consulting and custom immersive content development for large organizations.Key capabilitiesTeamworkAR connects frontline teams to live, see-what-I-see expert help, AR work instructions, and immersive training, with session records and ROI metrics in built-in dashboards. Cicero adds AI-driven roleplay, skills assessment, interview simulation, mixed-reality training environments, and adaptive coaching, with integrations into HR, LMS, and operational systems.Platform and securityThe platform runs across mobile, desktop, browser, and AR/VR wearables including Meta Quest, and the vendor states it is ISO 42001, ISO 27001, and SOC 2 Type 2 compliant.Deployment with KnoxlabsKnoxlabs can quote CGS Immersive solutions together with compatible headsets and handle provisioning end to end — device setup, MDM enrollment, app installation, license activation, and support.LicensingLicensing is enterprise-oriented and quote-based, including an immersive-learning-as-a-service model that bundles devices, content, service, and analytics. Knoxlabs confirms entitlement and coordinates activation as part of deployment.
