Resin pendant diameter 10mm Chain type / Thickness Snake Chain / 0.9mm Total length 46.5cm Color Gold Material 18K Gold Plated Stainless Steel / Resin How It Works 1️⃣ Place Your Order Choose your favorite pendant design and complete your order online. 2️⃣ Receive Your Digital Memory Collection Kit After checkout, you’ll receive an email with: A fillable PDF memory collection form A prepaid return shipping label An instruction video showing how to pack your pet’s hair for shipping Estimated delivery times for your pet hair sample: Canada (Domestic): typically 2–4 business days U.S. → Canada: typically 6–10 business days International: varies by location(The estimated delivery timeframe will be provided by email after your prepaid shipping label has been created.) 3️⃣ Collect a Small Sample of Your Pet’s Hair Please prepare your own small zip bag and place a small amount of your pet’s hair inside. Trimmed hair provides the best results Naturally shed hair (not brushed) also works for short-haired pets 4️⃣ Seal & Send Place the zip bag into any mailing envelope you have.For extra protection, you may wrap the zip bag with paper before mailing(please refer to the instruction video). Print and attach the prepaid shipping label, then drop it off at your nearest post office.No additional postage is required — everything is prepaid. 5️⃣ We Craft Your Necklace Once your pet’s hair arrives, we carefully handcraft your one-of-a-kind necklace.The crafting process takes approximately 1 week, and you’ll be notified as soon as your piece is ready to ship. That’s it — your forever memory begins here. 🤍 We are based in Canada 🇨🇦, offering worldwide shipping 🌍 NOTE:International orders may be subject to VAT, customs duties, or handling fees upon delivery. These charges are the responsibility of the buyer. Thank you for your understanding.
