Client Welcome Pack 4 page word document containing 1. Section for you to add all about your company/services – welcoming your new client 2. A list of documents they should except to see over the period of signing up with your service (can add in additional information in this section to include when you will invoice etc if you would like) 3. A list of rights and responsibilities for them and you as a company/service (this is based on what is in your service agreement, I have added a list of general things as a starting point) 4. Complaints procedure 5. Translator and Interpreter Services 6. List of helpful contacts 7. Section for your to add any other service providers in your area that may be of use for them that you can recommend This document is great to go through and leave with your new client after you have met with them to sign the service agreement, so they feel well informed on what they are signing. You could even leave them with a promotional item along with this such a cap/mug etc. *these are templates and to be edited based on your services not ready for audit purposes as is
