Communicating Cross Culturally

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This course offers a broad overview of the challenges and solutions related to cross-cultural communication in the workplace. Employees and managers will learn how culture impacts workplace behaviors and attitudes and how to approach cross-cultural interactions with a neutral, open-minded perspective. Key terms and strategies will be introduced to help you better navigate communication differences and improve your ability to work effectively with people from various cultural backgrounds. By understanding culture and how it shapes our expectations, staff will be better equipped to recognize and address cultural communication barriers, especially those involving non-verbal cues. Show more