This Computer Technician Skills assessment is designed to assess a test taker's understanding of computers and the everyday troubleshooting encountered in an office environment. Topics covered by this test include working on hardware, networking and printers, operating systems, properly diagnosing issues, general maintenance, and overall security. This assessment is appropriate for entry level and mid-level computer technicians. Total Questions 40 Question Types Multiple Choice Competencies Tested HardwareOperating SystemNetworkingSecurity Tasks Tested Printer TypesDust MaintenanceHard Drive Clicking NoiseSingle Beep at POSTIncreased StorageComponent FailureAGP Slot HardwareRAM SpeedHard Drive AdvantageHard Drive SpeedHardware InstallationVideo Card Resolution ProblemBoot SequenceBad MemoryWorkstation Error Message InformationDefault User ProfilesSoftware Installation ConsiderationFile Modification to Bypass DNSBooting in Safe ModeSetting Time and DateTroubleshooting Computer LockupChanging Windows Start Up ProgramsVideo DriverMemory RequirementsFile Corruption IssuesSlow WorkstationWindows RegistryInstallation System FreezingIP ConfigurationSubnet Mask for Class A IP AddressNetwork Printer IssuesConnecting to a Wireless NetworkChecking the Network ConfigurationNetwork Communication Break DownRecover Encrypted FilesProtecting Confidential InformationSafe Computer BehaviorEmployee Online BehaviorSecure Web BrowsingMalicious Software
