Contacts Widget is a small button in the lower-right corner of the Freshdesk support portal. It lets customer portal visitors see all the options to contact support with one click on any page. You can change links or add new ones. The Widget provides the following customizable links: Website Freshdesk Chat New ticket Call Other “Contact us” options Features of Contacts Widget Quick links when a customer portal user has a question. Link customization. Widget customization options Window title and description. Widget color. Name for each link. Icons (keeping the color specified in the settings). Individual elements can be enabled and disabled. Events are triggered by clicking on an element. It can be a link or events of other widgets. For instance, the “Chat” element opens a chat from Freshdesk. Contacts Widget for Freshdesk customer portal is responsive and works on all kinds of devices. It is also available for screen readers, systems that render text displayed on the device screens. You can control it from the keyboard. Key features Freshdesk plans: Pro and Enterprise Free installation Responsive and Retina-ready Customization service available
