Difficult people are everywhere. Difficult people are those who frustrate us to no end. (In fact, others may view us as difficult people.) We encounter difficult people at home, in the workplace, at school, grocery market, or anywhere. Often how much they affect us depends on our self-esteem, ability to recognize “hot buttons,” and effectiveness of communication skills. \n \nBecause participants will encounter difficult people in all aspects of their lives, they need to learn how to deal with them. In this book, Coping with Difficult People Workbook, we teach a specific model that participants can use to build positive relationships with difficult people. \n \nThe Coping with Difficult People Workbook contains assessments and guided self-exploration activities that can be used with various populations to help participants learn to cope more effectively with difficult people. Each chapter of this workbook begins with an annotated Table of Contents with notes and examples for the facilitator.
