Buying for a team?Choose 5 or 10 licences to purchase access for multiple learners at a reduced per-person rate. After purchase, eBSI will contact you to confirm the learner details and arrange course access for each participant. Develop practical knowledge and confidence in Creative Problem Solving. In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small. Why this course matters This course turns the subject into practical, structured learning you can apply in real business and workplace situations. It is designed to help you move beyond definitions and understand how the ideas, tools and decisions covered in the course fit together. What you will gain Understand the core principles and practical approaches covered in Creative Problem Solving. Recognise situations where those approaches can improve workplace decisions or performance. Apply the course ideas more confidently in day-to-day professional situations. Who is this course for? This course is suitable for business professionals, administrators, managers and learners who want practical workplace skills they can apply immediately. Course at a glance Format: self-paced online learning. Professional development: CPD course. In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small. This two hour Creative Problem Solving course will give participants an overview of the entire creative problem solving process, as well as key problem solving tools that they can use every day. Skills such as brainstorming, information gathering, analyzing data, and identifying resources will be covered throughout the course. Completing this course will confer 2 CPD Credits towards internationally recognised Continuous Professional Development Requirements within organisations operating this kind of staff development methodology. Course Outline Module One: Getting Started Module Two: The Problem Solving Method What is a Problem? What is Creative Problem Solving? What are the Steps in the Creative Solving Process? Module Three: Information Gathering Understanding Types of Information Identifying Key Questions Methods of Gathering Information Module Four: Problem Definition Defining the Problem Determining Where the Problem Originated Defining the Present State and the Desired State Stating and Restating the Problem Analyzing the Problem Writing the Problem Statement Module Five: Preparing for Brainstorming Identifying Mental Blocks Removing Mental Blocks Stimulating Creativity Module Six: Generating Solutions (I) Brainstorming Basics Brainwriting and Mind Mapping Duncker Diagrams Module Seven: Generating Solutions (II) The Morphological Matrix The Six Thinking Hats The Blink Method Case Study Review Questions Module Eight: Analyzing Solutions Developing Criteria Analyzing Wants and Needs Using Cost/Benefit Analysis Case Study Review Questions Module Nine: Selecting a Solution Doing a Final Analysis Paired Comparison Analysis Analyzing Potential Problems Case Study Review Questions Module Ten: Planning Your Next Steps Identifying Tasks Identifying Resources Implementing, Evaluating, and Adapting Case Study Review Questions Module Eleven: Recording Lessons Learned Planning the Follow-Up Meeting Celebrating Successes Identifying Improvements Case Study Review Questions Continue your learning Part of this learning pathway: Career Development Course pathway: eBSI SME Academy > Career Development > Creative Problem Solving Explore more Career Development training or return to the eBSI SME Academy.
