Resin pendant diameter 10mm Chain thickness Snake Chain 0.9mm / Box Chain 1mm / Basic Chain 1mm Total length Snake Chain 46.5cm / Box Chain 45cm / Basic Chain 45cm Material Stainless Steel / Resin How It Works 1️⃣ Place Your Order Choose your favorite pendant design and complete your order online. 2️⃣ Receive Pet Hair Collection Instructions After checkout, you’ll receive an email with: A simple preparation checklist Our studio mailing address A step-by-step instruction video showing how to safely prepare your pet’s hair for shipping 3️⃣ Collect a Small Sample of Your Pet’s Hair Please prepare a small zip bag and place a small amount of your pet’s hair inside. Trimmed hair provides the best results Naturally shed hair (not brushed) also works for short-haired pets (e.g. French Bulldog, Shiba Inu, Labrador Retriever, domestic shorthair cats). 4️⃣ Mail Your Pet’s Hair Place the zip bag into any mailing envelope you have.For extra protection, you may wrap the zip bag with paper (please refer to the instruction video). Take your envelope to your local post office or shipping carrier and choose the shipping option that works best for you.We recommend sending your package with a tracking number for peace of mind. Shipping costs for sending your pet’s hair to our studio are the responsibility of the customer.Shipping costs and delivery times may vary depending on the selected carrier and service level. 5️⃣ We Craft & Ship Your Necklace Once your pet’s hair arrives at our studio, we carefully handcraft your one-of-a-kind necklace. Crafting time: approximately 1 week from the date we receive the hair You’ll be notified as soon as your piece is ready to ship Shipping of the finished necklace is fully covered by us That’s it — your forever memory begins here. 🤍 We are based in Canada 🇨🇦, offering worldwide shipping 🌍 NOTE:International orders may be subject to VAT, customs duties, or handling fees upon delivery. These charges are the responsibility of the buyer. Thank you for your understanding.
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