Product OverviewThe Crestron UC-FLEXCARE-PSERIES is a Premium Crestron Flex Support subscription plan for eligible Crestron Flex P-Series phones, including UC-P8 and UC-P10 series desk phones. Crestron Flex Care is a subscription support plan available for terms of one year or longer, purchased in connection with the covered system. It provides 24/7 live remote support, an extended hardware warranty, rapid advance replacement, and a discounted on-site support rate. Coverage can be extended for a total period of up to five years from the purchase of the covered system.Product DescriptionCrestron Flex Care delivers a complete support package for Crestron Flex P-Series phones, helping organizations minimize downtime and protect their investment. With this plan, users receive guaranteed 24/7, year-round live remote support from a dedicated Crestron Flex support team. The plan extends Crestron's standard limited warranty coverage period from three years to a period of up to five years for all Crestron-branded hardware in the covered system, provided continuous coverage is maintained from initial purchase through the extended warranty period. If a replacement device is needed during the warranty period, Crestron issues a rapid advance replacement unit before the defective unit is returned, minimizing disruption. Subscribers are also offered a discounted, all-inclusive daily rate for on-site support with no hidden travel or expense charges. Plans must be purchased within 90 days of Crestron's shipment of the covered system, and coverage may be extended by purchasing additional subscription terms before the active plan expires. Detailed terms are posted at crestron.com/flexcareterms. Note that Crestron has designated this specific plan SKU as discontinued; for current support coverage options, contact Creation Networks.Key Features 24/7 live remote support — Year-round support from a dedicated Crestron Flex support team. Extended hardware warranty — Extends Crestron-branded hardware warranty from three years to up to five years with continuous coverage. Rapid advance replacement — Replacement units ship before the defective unit is returned during the warranty period. Discounted on-site support — All-inclusive daily rate with no hidden travel or expense fees. Flexible subscription terms — Available for terms of one year or longer, extendable to a maximum of five years. P-Series phone coverage — Applies to eligible Crestron Flex P-Series phones such as UC-P8 and UC-P10 series. Technical Specifications Plan Type Premium Crestron Flex Support (Crestron Flex Care) subscription Eligible Systems Crestron Flex P-Series phones (UC-P8, UC-P10 series) Subscription Term One year or longer; purchase within 90 days of system shipment Maximum Coverage Period Up to five (5) years from purchase of the covered system Support Hours 24/7, year-round live remote technical support Extended Warranty Extends Crestron limited warranty from 3 years to up to 5 years on Crestron-branded hardware Advance Replacement Replacement ships prior to return of defective unit during warranty period On-site Support Discounted, all-inclusive daily rate Terms & Conditions Refer to Crestron data sheet (crestron.com/flexcareterms)
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