Perfect fit = perfect sound Elevate the performance of your in-ear monitors with our custom-fit silicone eartips, built to the exact shape and size of your ears using state-of-the-art 3D scanning and printing technology. Why Custom Tips? Whether you struggle with the fit of regular earphones or are just looking for better comfort, retention, and noise isolation, custom eartips can improve your IEM experience. Comfort Tailored to the shape of your ears and made out of soft, medical-grade silicone, custom eartips provide the ultimate in wearing comfort Noise Isolation Achieve maximum noise isolation without the discomfort of deep-seal universal eartips Perfect Fit The shape of your ears is as unique as a fingerprint. Custom eartips contour this shape exactly for a perfect fit that never falls out Audio Performance In-Ear Monitors rely on an airtight seal with your ears for optimal audio quality. Custom eartips can provide a deeper, more consistent seal for improved audio performance How to Order 1. Select your earphone model Custom-fit eartips are available for the MEE audio MX PRO series (all models), M6 PRO (1st and 2nd Generation), and M7 PRO in-ear monitors . 2. Select your eartip color(s) Pick your favorite look, or mix and match colors to tell the left and right eartips apart more easily. 3. Select how you will get us your ear impressions Custom-fit products require us to have a set of ear impressions or a 3D model of your ears. There are 2 ways for you to get these to us: Obtain Ear Impressions from a Local Audiologist Audiologists anywhere in the world are able to make a cast of your ears for a small fee, which you can then send in to our office for scanning. After purchasing your custom eartips, you will receive an email with instructions for obtaining and sending in your ear impressions. Visit our Custom-Fit Info Page to learn more about this process. Use Existing Ear Impressions If you already have a set of MEE audio custom products or have gotten scanned by us at a previous event, we already have your ear scans on file and you may choose this option. 4. Complete checkout process Depending on the option you chose in step 3, you may get additional instructions via email after placing your order. 5. Get your custom eartips in the mail We will manufacture your custom eartips using medical-grade, biocompatible silicone and ship them to you What's in the box 3D-printed custom-fit eartips Bottle of oto-gel Earwax cleaning toolInstruction card Fit Guarantee MEE audio will modify or re-make any custom-fit product returned due to poor fit within 45 days of purchase. Please contact [email protected] if you require a refit and we will help you through the process. For more information, see our Warranty Policy. Returns and Warranty Each pair of MEE audio custom eartips is made to order and uniquely tailored to the shape of your ears. Because of this, MEE audio does not allow returns of any custom-fit/made-to-order products other than for refits (see the Fit Guarantee section above for more info). Our standard 1-year warranty applies to materials and workmanship. For more information, see our Warranty Policy. Reprints We offer a reprint service for custom-fit products. If anything happens to your eartips that is not covered by our standard warranty (e.g. one of the eartips is lost) or after the warranty period, we'll reprint them for the flat fee listed below: Cost to reprint both ears: $75Cost to reprint one ear: $50 To request a reprint, send an email to [email protected]. Please include your original order number and the ear that requires replacement (if only getting one ear reprinted) and we'll get back to you with instructions on placing the reprint order. For more information, see our Lifetime Replacement Policy.
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