We produce fully custom, raised-relief 3D medallions manufactured exclusively to your approved design. Each medallion is cast in Antique Bronze, Shiny Gold Color, Chrome Color, or Pewter, enhanced with baked-on enamel, and sealed under a heavy-duty clear coat engineered for long-term durability and exterior installation. Please be specific in the notes section when describing your design. If you are uncertain about layout, wording, or symbolism, provide as much detail as possible. If clarification is needed, our creative department will reach out via email or phone. Production Timeline:After final written eSignature approval & due to tooling, casting scale, and finishing requirements, custom medallions sized 2″– 4″ require approximately 12-16 weeks (depending on complexity and mint production load). 6″ to 8" Medallions require 3–6 months. Medallions 12″ and larger may require up to 10+ months. Your Custom Order Includes:• Three (3) finished medallions in 2″, 3″, or 4″ sizes• OR two (2) finished medallions for and up to 6″ in sizeProduction begins up to one week after written eSignature approval is received. Orders for medallions larger than 6″ include one (1) finished medallion and follow extended production timelines. Additional medallions may be purchased at standard inventory pricing at the time of order. Personalized designs (names, dates, badge numbers, ranks, logos, business identifiers, etc.) are typically produced only in the quantities ordered. Requests for additional quantities must be submitted prior to eSignature approval and are not guaranteed. Upon purchase, all submitted information is forwarded to our art department for mockup creation. Optional Commissioner Recognition:In select cases, custom medallions may later be considered for inclusion in our standard product offerings. Customers who wish to be recognized as the original commissioner (for example: “Originally commissioned by…”) may submit a request during the design phase or prior to final eSignature approval. Recognition is not automatically offered and is granted solely at the discretion of Hero Medallions. Approval, when granted, requires written electronically signed consent prior to publication. In certain cases, Hero Medallions may extend an invitation for recognition after a design has been approved for broader release. Artwork Revisions:Each paid custom order includes up to three (3) artwork revisions based on the original approved concept. Additional revisions or material changes will incur additional artwork fees. No additional work will proceed until such fees are approved and paid. After final artwork is issued, you will receive an electronic approval form. Once signed, the design is locked. No artwork, quantity, or specification changes may be made after approval. Intellectual Property & Licensing:By submitting artwork, logos, insignias, seals, emblems, trademarks, or other protected materials, you represent and warrant that you own the rights or have obtained proper authorization to reproduce such material. Hero Medallions does not assume liability for unauthorized use of copyrighted, trademarked, or otherwise protected materials submitted by customers. You agree to indemnify and hold harmless Hero Medallions and its affiliates from any claims arising from the use of submitted artwork. We reserve the right to decline production of any design that infringes upon intellectual property rights, violates licensing agreements, or conflicts with legal restrictions. Unless otherwise agreed in writing, custom artwork created by Hero Medallions remains the intellectual property of Hero Medallions for manufacturing purposes. We reserve the right to reproduce or display non-personalized design elements for portfolio or promotional use. By completing this custom order and submitting payment, you acknowledge that you have read, understand, and agree to all Custom Order terms, including the Intellectual Property and Licensing provisions stated above. Due to fluctuations in copper, tin, bronze, coatings, labor, and transportation costs, custom medallion pricing is subject to change without notice. DISCLAIMERS: No Purchase Orders accepted. One (1) complimentary rough mockup may be provided for serious inquiries only. All custom orders must be paid in full prior to production. Signed eSignature approval is mandatory before striking. Custom orders are non-refundable. This custom medallion will be finished with a protective clear coat comparable to a fine automobile finish. Ongoing care, including occasional waxing and gentle polishing, is recommended to help protect its coating and preserve its appearance over time. Environmental exposure without maintenance may affect the finish. We create fully custom 3D raised-relief medallions cast in Antique Bronze, Shiny Gold Color, Chrome Color, or Pewter, finished with baked-on enamel and a durable protective clear coat. Production Timeline:• 2″–6″: 6–12 weeks after approval• Over 6″: 3–6 months (larger sizes may take longer) Your Order Includes:• Three (3) medallions (2″–4″)• OR two (2) medallions (6″)• Over 6″ includes one (1) medallion Optional Commissioner Recognition:Select custom designs may be considered for inclusion in our catalog. If you would like to be recognized as the original commissioner, you may request this during the design process prior to final approval. Recognition is optional, not automatically offered, and requires written permission if approved. In some cases, Hero Medallions may extend an invitation for recognition. Artwork Revisions:Up to three (3) revisions included. Additional changes require additional fees. Final approval locks the order. No changes after approval. Intellectual Property:You must own or have permission to use any submitted logos, seals, or protected artwork. We reserve the right to refuse infringing designs. By completing this custom order and submitting payment, you acknowledge that you have read, understand, and agree to all Custom Order terms. Pricing subject to change due to material and production costs. DISCLAIMERS: No Purchase Orders accepted Paid in full before production Signed approval required Custom orders are non-refundable This custom medallion will be finished with a protective clear coat comparable to a fine automobile finish. Ongoing care, including occasional waxing and gentle polishing, is recommended to help protect its coating and preserve its appearance over time. Environmental exposure without maintenance may affect the finish.
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