oCooperation Process 1.Design Preparation: Work on your plushie design. You can refer to our design guidelines here: https://mycraftzone.com/pages/plushie-design 2.Design Submission & Quotation: Once you have your design ready, send it to [email protected] and she will provide you with an exact quote. Pricing information can be found here: https://mycraftzone.com/pages/pricing 3.Payment: You can make the payment directly through our website. 4.Sample Production: This typically takes around 2-4 weeks(exclude revision time). Shipping time is approximately 1 week. Outfits production generally take 4-6 weeks. Please note 1.Custom orders are non-refundable. 2.View Production & Modification standards here. If your issue isn't resolved there, feel free to reach out directly to [email protected].