At Fi Interiors Ltd, we offer a range of flexible and secure payment options to make your purchasing experience as smooth as possible. These payment options are also available for surcharge areas, whether you are covering delivery surcharges or purchasing any products through our website. We understand that customers can sometimes feel hesitant when making payments online due to past experiences. That’s why we’ve implemented trusted and secure payment methods to give you complete confidence when placing your order. To proceed with your purchase, a deposit is required. This confirms your commitment to the order and your acceptance of our terms and conditions. For made-to-manufacture products, deposits are strictly non-refundable. Deposits may also be paid via bank transfer (BAQS). As with all manufacturing businesses, costs are incurred as soon as production is scheduled. Therefore, if an order is cancelled after 24 hours of being placed, the deposit will not be refunded. Once your deposit is received, we aim to begin production promptly to meet the agreed timeframe between buyer and seller. We prioritise efficiency and clear communication to ensure a smooth and reliable service from start to finish. A confirmation email will be sent once your deposit has been successfully received. Please ensure you provide a valid email address, contact number, and full product details. These can be submitted via email on [email protected] to our team and will be added to your order notes during the final stage of checkout.