Custom Design Services At Hypercut Studio, we offer optional design assistance for customers who need help creating or finalizing artwork for custom products. Our design service ensures that your promotional items look professional, on-brand, and production-ready. What’s Included Customers who select the Design Assistance option during checkout will receive: One-on-one communication with a Hypercut Studio designer Contact by email or phone, based on your preference Custom artwork tailored to your brand and product A digital proof for approval before production begins Processing Time Design assistance adds 1–3 business days to your order timeline.This timeframe includes: Designer outreach Artwork creation Approval Process You will receive a digital proof via email.To move forward, you must provide written approval. If the proof is approved immediately → production begins If changes are needed → revised proof will be sent If no response is received within 3 days → your order may be delayed Additional Revision Fees The included design fee covers one (1) revision round.Additional revision rounds (beyond the first) may be charged depending on complexity. Typical additional fees range from $10–$25 per revision. Your designer will communicate any additional costs before beginning extra work. Customer-Supplied Artwork If you provide artwork later, after originally requesting design assistance: The design fee remains non-refundable (design time has been allocated) We can switch to using your supplied artwork after review Customer review Required approval to move forward Production cannot begin until artwork is approved. Delays in approval will extend your delivery timeline.
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