Description Why Buy From Us Downloads/Warranty Shipping, Returns & Warranty DESCRIPTION & FEATURES With a thin, black glass surround revealing flames that are vivid day or night, the Nova invites you to get cozy by the fire. Customize the flames and create the perfect atmosphere by adjusting the LED lighting with the remote control or built-in touch controls. With safe and powerful heater warming up to 1,000 sq. ft., the Nova is the ideal way to add comfort and ambiance to any room. Nova Plug Acrylic Crystals Is Available In Four Size: 23", 26", 28", 33" FEATURES Light plays through different size pieces and sparkle in a spectrum of colors Select red or blue highlights to customize the flame Flame and lights use brilliant, low-energy LED's that require zero maintenance Control 100% of the fireplace features from the comfort of your chair High-contrast flames feature improved brightness and character for a dazzling, lifelike effect Settings and temperature display arehidden when not in use Set for up to 8 hours Powerful fan-forced heater features a safe, element that provides on-demand heat for up to 1,000 square feet Best Design Styles Contemporary; Modern Included 33" Electric Firebox 2 Year Warranty Multi-Function Remote Acrylic Crystals Ice Media PRODUCT SPECS Brand Dimplex Model Name/Series Nova XHD Finish/Color Black Media Bed Acrylic Ice Installation Type Existing Fireplace|Cabinet/Mantel|In Wall Mounting Options Fully Recessed Weight 36.6 lbs Warranty 2 Year Limited Remote Control Multi-Function Safety Agency Approval Country/Countries Canada;USA ELECTRICAL SPECS Volts 120V AC Watts 1465 W Amps 12.2 Power Connections: Plug In/Hard Wired Plug In Adjustable Flame Yes Bulb Type LED Light Settings Adjustable Brightness Heat Operation Supplemental Heat BTUs 5000 Onboard Controls Hidden-Touch Controls Supplemental Heating Area Up to 1000 sq.ft. Certification PRODUCT DOWNLOADS Brochures Service Manual Remote Guide Specs Sheet Owners Manual DIMENSIONS: Product Dimensions: 33-1/8" W x 23-1/4" H x 7-1/2" D Framing Dimensions: 31-5/8" W x 22-5/8" H x 8" D Carton Dimensions: 26.77" H x 11.02" W x 35.63" D Please refer to specifications in right hand column, tab 1. Thanks. Free Shipping Every order over $99 ships free to the continental US. No surprises at checkout. 110% Best Price Guaranteed Find it cheaper at an authorized dealer? We'll beat it. That's our promise. Family-Owned Business We're a small team that treats every customer like family. You'll always talk to a real person who knows these products inside and out. No Sales Tax Tax-free on every order (except Georgia deliveries). More fireplace, less fees. Authorized Dealer We carry only top brands — Dimplex, Modern Flames, Napoleon, Amantii, and more. Every product includes full manufacturer warranty. Real Support, Real Fast Call (800) 974-4876 or email us. We answer questions before and after the sale — no runaround, real experts. Warranty Information BrochureManualSpecs Shipping Free shipping on all orders over $99 to the continental US (lower 48 states). Most orders ship within 1–2 business days. Some items ship same day when ordered before 12 PM EST. Typical delivery: 3–8 business days depending on destination, via FedEx, UPS, USPS, or local carrier. Items over 50″ wide or 100 lbs ship via freight carrier — the carrier will call you to schedule delivery. Items under 50″ wide and 100 lbs ship via UPS or FedEx small package. Freight deliveries are curbside. Most drivers will move the shipment into your garage or carport for convenience. Alaska, Hawaii & Puerto Rico — email for a quote: [email protected] When your order arrives: Inspect the carton and contents carefully. If anything is damaged, note it on the driver's delivery receipt and contact us within 24 hours. Damage must be documented at time of delivery. View our full Shipping Policy for details. 30-Day Returns Not the right fit? No problem. We offer a 30-Day Satisfaction Guaranteed Return Policy. View our full Return Policy for details. Order cancellations must be requested within 24 hours of placing your order. After that, the return policy applies. Manufacturer Warranty Every product is backed by the manufacturer's limited warranty. Need to file a claim? Contact us or reach out to the manufacturer directly. Have ready: Your PO number, model number, and serial number. View Warranty Details · Email:[email protected] · Call: (800) 974-4876 Items are shipped/processed within 1-2 business days. Some items ship same day if ordered before 12 PM EST We strive to deliver all items within 3-8 Business Days, depending on the final destination. All items are delivered via FedEx, UPS, USPS or other reputable and reliable local carrier. Alaska, Hawaii, & Puerto Rico shipping rates are available per request. E-Mail: [email protected] for your quote Shipping Dimensions over 50” Wide or 100 lbs will be shipped via Freight Carrier the carrier will contact you to arrange delivery time Items below 50” Wide & 100 lbs will be shipped via UPS or FedEx small package Freight Shipments are Curbside Delivery in a residential area. You may/will need assistance to move the package indoors or you might unbox the shipment and carry each piece inside individually. Some drivers will assist in getting a shipment into a garage or carport but not required to do so. If you require Inside Delivery, please notify us at the time of placing your order. E-Mail: [email protected] (additional fee applies for Inside Delivery). Please inspect carefully the carton and contents of your product when it arrives. If the product is damaged, document it on the driver's delivery receipt and contact us immediately (E-Mail: [email protected]) no later than 24 hours from delivery time. We cannot accept responsibility for a damaged shipment if it is not noted as such on the driver's delivery receipt. Damage must be noted at the time of delivery. *All Order Cancellations Must Be Done 24 Hrs After Placing Order - After that period the Return Policy takes effect.
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