DJI Care Refresh (DJI Osmo 360) DJI Care Refresh is a comprehensive and reliable protection plan that provides DJI products with coverage for a range of accidental damages and natural wear. FEATURES: Replacement for Peace of Mind: For an additional charge for replacement, you can have your damaged product replaced if an accident occurs. Replacement products are brand-new or equivalent to brand-new products in performance and reliability. DJI Care Express: DJI Care Express provides effective and efficient option for replacement to let you receive the replacement product faster. DJI will cover shipping costs both ways any time a product is sent back for replacement service. Global Service and Support: The exclusive International Warranty Service allows you to have access to replacement or repair service at any DJI authorized repair center across the globe. Official Warranty, Guaranteed Quality: During the DJI Care Refresh service period, the main parts remain covered by the official warranty, bringing longer protection for your product. Exclusive Technical Service: DJI Care has exclusive technical service channels to provide support, including online chat and call support.