50% of all innovation efforts fail to realize the expected value because the innovation doesn't address the real problem or execution fails. The technical leader, who leads many of the innovation efforts in organizations, needs a solid, customer-centered approach to initiating, developing, and deploying innovative solutions. Learners will engage in a customer-centered design process from framing to implementation and practice discovering, framing, and driving successful innovation efforts that create sustainable value. Driving Breakthrough Innovation: Duke CE Certificate Program Benefits In this Driving Breakthrough Innovation course, you will: Describe how the application of a design thinking process can yield offerings that create, deliver, and capture sustainable and differentiated value in the marketplace Apply a customer-centric approach to elicit the needs of the customer Define innovation and its multiple sources Innovate on both customer-facing products and internally-facing processes Apply an ideation approach to ensure broad medley of thought and perspective in developing a concept Continue learning and face new challenges with after-course one-on-one instructor coaching Driving Breakthrough Innovation Prerequisites Complete Learning Tree course, Navigating Increasing Complexity: Duke CE Certificate Course Some leadership experience in a technical or business environment can be helpful. Driving Breakthrough Innovation Exam and Certificate Information No Exam This course is part of the Duke CE Transformational Technical Leadership Program, designed by Learning Tree in partnership with Duke Corporate Education. Upon completion of the 5 courses that make up the program, attendees will receive the Transformational Technical Leadership certificate from Duke CE. Driving Breakthrough Innovation Course Outline Module 1: Introduction This module contains the following learning topics: The Transformational Technical Leadership Framework What’s in your wallet? The course learning Objectives The course Learning Journey Module 2: Doer and Leader This module contains the following learning topics: Innovation today Innovator is everyone’s role Innovation versus creativity The leader’s role in innovation Module 3: What is an Innovation? This module contains the following learning topics: Innovation is a discipline Innovation is customer-centric Innovation is solving customer problems Types of Innovation Module 4: Big Ideas Are Never the Problem This module contains the following learning topics: The discipline of criticizing your ideas Reframing to see the real problem Fail forward fast repeatedly Achieving an innovative solution: the Innovator’s DNA Module 5: Innovator’s DNA: Empathizing/Reframing This module contains the following learning topics: Digging deeper Pain points Reframing Solving the right problem Module 6: Innovator’s DNA: Ideating This module contains the following learning topics: Operating outside-in Expanding perception and thinking A medley of perspectives The challenges of attaching to a single idea Module 7: Innovator’s DNA: Experimenting This module contains the following learning topics: Cycles of testing Loops of learning Managing failure The gift of unexpected results Module 8: Innovator’s DNA: Piloting This module contains the following learning topics: Pressure testing solutions in the real world Habits and routines that support curiosity The continuous learning mindset Challenge the status quo!
