The Dynatrace Associate course provides a fundamental understanding of the Dynatrace platform, aimed at professionals who want to get started in modern observability. The student will learn how to install OneAgent, explore the interface, monitor applications and infrastructure, and understand the artificial intelligence engine (Davis AI). Training Objectives Understand the overall architecture of Dynatrace and its purpose. Install and validate OneAgent on different types of hosts. Navigate the interface to identify services, processes, and topologies. Monitor infrastructure, applications, and user experience. Interpret Davis AI basic alerts, problems, and analytics. Create simple dashboards. Preparation for Dynatrace Associate certification. Target Audience Technicians and analysts starting out in monitoring or APM. IT professionals who want to get started with application observability and performance. Support, NOC or helpdesk teams who need to understand Dynatrace at a functional level. Junior system administrators who have not worked with observability tools before. Technology consultants who want to understand Dynatrace at an introductory level to include it in their projects. Developers or QAs who want to understand how their applications are monitored. It's the ideal starting point for anyone who hasn't worked with Dynatrace or modern observability. Course Content 1. Introduction to Dynatrace What is Dynatrace and what is it used for? Use cases: Observability, APM, infrastructure, digital experience. Overall platform architecture. Key components: Dynatrace Platform, OneAgent, ActiveGate, Davis AI. Differences between Dynatrace Full-Stack, Application-Only, and Cloud-Native. 2. Architecture and Major Components OneAgent What is the OneAgent. How to install: physical hosts, VMs, containers, Kubernetes. OneAgent vs OneAgent Extension. OneAgent modules (processes, services, logs, user sessions). ActiveGate What it is for (secure proxy). Types: Environment ActiveGate, Cluster ActiveGate, Synthetic ActiveGate. Use scenarios: DMZ, Kubernetes, hybrid cloud. Dynatrace Cluster / Environment What is an Environment. Management of access, tokens, roles and permissions. Concept of tenant. 3. Infrastructure Monitoring Host monitoring: CPU, memory, disks, network. Automatically detected processes and services. Container and Kubernetes monitoring: pods, nodes, workloads. Cloud monitoring: AWS, Azure, GCP (native integrations). Key metrics and smart alerts. 4. Application Monitoring (APM) Automatic service discovery. PurePaths: Complete transaction traceability. Performance metrics: response times, throughput, errors. Self-instrumentation configuration. Identification of bottlenecks. Monitoring of databases and external services. 5. Digital Experience (DEM) Real User Monitoring (RUM) What is RUM? Capture of sessions, JS errors, load times. User Sessions and Session Replay (real interaction video). Synthetic Monitoring Types of monitors: HTTP, Browser. Synthetic transactions. Availability and performance monitoring. 6. Davis AI (Artificial Intelligence Engine) What is Davis AI. How it automatically analyzes problems. Root Cause Analysis (RCA) correlation. Noise reduction and false alerts. Real-world examples of auto-detection. 7. Alerts, Issues, and Events Types of alerts and classification of problems. Automatic events and custom events. Alerting profiles. Alert integrations: Slack, Teams, PagerDuty, Opsgenie, webhook. 8. Dashboards & Data Explorer Create custom dashboards. Using Data Explorer. Metrics, dimensions, and visualizations. Dashboards for business teams, DevOps, SRE and support. Dynatrace Notebooks (if SaaS version applies). 9. Integrations and Extensibility Integration with CI/CD systems. Integration with DevOps tools and external observability. Dynatrace APIs: REST API and AutomationEngine. Extensions and custom metrics. 10. Security and Access Management Roles and permissions (IAM). Access tokens. Safety of the environment. Audit and good practices. 11. Dynatrace Associate Exam Preparation Review of key concepts. Typical exam questions. Simulation certification. Tips for passing the first time. Expected Results By completing this content, the student will be able to: Understand how Dynatrace works on a functional and technical level. Install, configure, and verify the OneAgent and ActiveGate. Monitor infrastructure, applications, and digital experience. Interpret Davis AI issues, alerts, and analytics. Design useful dashboards and communicate results. Prepare for Dynatrace Associate certification. Prerequisites To get the most out of this course, it is recommended that participants have: Basic IT knowledge. Basic familiarity with the cloud. No previous experience with Dynatrace is required. Recommended: basic monitoring knowledge Course is available in English. **This is not an official Dynatrace Course
