Eahora Cupid Compact Cargo Electric Bike
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.eh-addr{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:.9em;color:var(--eh-sub);} .eh-cite{font-weight:600;color:var(--eh-ink);} .eh-measured{margin:2rem auto;padding:1.4rem 1.6rem;border:1px solid var(--eh-line);border-left:4px solid var(--eh-good);border-radius:14px;background:#fbfdfb;} .eh-measured h3{font-size:.78rem;font-weight:700;text-transform:uppercase;letter-spacing:.12em;color:var(--eh-good);margin:0 0 .5rem;} .eh-measured p{margin:0 0 .6rem;color:var(--eh-ink);} .eh-measured p:last-child{margin-bottom:0;} .eh-flag{margin:2rem auto;padding:1.4rem 1.6rem;border:1px solid var(--eh-line);border-left:4px solid var(--eh-accent);border-radius:14px;background:#fffcfc;} .eh-flag h3{font-size:.78rem;font-weight:700;text-transform:uppercase;letter-spacing:.12em;color:var(--eh-accent);margin:0 0 .5rem;} .eh-flag p{margin:0 0 .7rem;color:var(--eh-ink);} .eh-flag p:last-child{margin-bottom:0;} .eh-notes{margin:1rem 0 0;padding:1.2rem 1.5rem;border:1px solid var(--eh-line);border-radius:16px;} .eh-notes li{margin:.5rem 0;color:var(--eh-sub);font-size:.95rem;} .eh-colors{margin:0 0 1rem;font-size:.98rem;color:var(--eh-sub);} @media(max-width:800px){.eh-feat,.eh-feat:nth-of-type(even){grid-template-columns:1fr;gap:1.25rem;padding:2rem 0;}.eh-feat:nth-of-type(even) .eh-feat__media{order:0;}.eh-feat__txt h3{font-size:1.6rem;}.eh-ledger,.eh-fit{grid-template-columns:1fr;}} Five feet two of cargo bike. Short enough to live in a hallway, with a shock rated for far more than the frame is. Quick answerThe Cupid is Eahora's compact cargo bike: 62.6 inches long — a foot shorter than anything else in the range — with a 1,000W rear hub, a 1,440Wh 48V 30Ah pack and a FASTACE coil shock Eahora rates at 750 lb. Its published top speed is 25–27 mph, inside the class ceiling. None of its four colorways was buyable on 2026-08-24, so treat this as a page to watch rather than an order to place today. 1,440Wh48V 30Ah battery 62.6"Total length 750 lbFASTACE shock rating 25–27 mphPublished top speed 95.2 lbCurb weight Who the Cupid is for Buy it if Riders short on storage — at 62.6 inches this is a foot shorter than Eahora's next-smallest bike and nearly a foot and a half shorter than the Romeos Anyone who wants a cargo bike with a top speed inside the class ceiling: 25–27 mph, one of only eight models in Eahora's 26-bike catalog in that position Errand riding with real range — Eahora claims 85–100 miles with pedal assist from the 1,440Wh pack Riders who want a heavy-duty rear shock: a FASTACE coil unit Eahora rates at 750 lb, well beyond the bike's own 330 lb load rating Look elsewhere if You need it now — none of Black, Dark Green, Pink or White was buyable on 2026-08-24 You have a short inseam. Eahora asks for 29.8 inches here — the highest inseam requirement in its whole catalog, on a bike aimed at short riders, which is worth resolving before you order You want fast charging: 8–10 hours on a 54.6V 3A charger, the slowest published time for a pack this size You want certification documents — Eahora publishes none for this or any model SizeSixty-two inches, end to end A 62.6-inch total length on a 42.5-inch wheelbase — a foot shorter than Eahora's next-smallest bike and about seventeen inches shorter than a Romeo. Cargo bikes usually solve carrying by getting longer; this one solves it by staying short enough to get through a doorway and live indoors, which for a lot of people is the difference between owning one and not. Battery1,440 watt-hours for errands A 48V 30Ah pack with a claimed 85–100 miles on pedal assist and 50–65 on throttle alone. For a bike whose job is a loaded four-mile round trip several times a week, that is many days of riding between charges — which matters more on a cargo bike than outright range does. SuspensionA shock rated well past the frame Eahora specifies a FASTACE coil rear shock rated at 750 lb, against a bike load rating of 330 lb. Over-specifying the damper is the right way round on a machine whose weight over the rear wheel changes every trip — it means the shock is working in the middle of its range loaded, not at the end of it. TractionTwenty by three, at low pressure CST 20" × 3.0" tires at 20–25 psi — narrower than the 4.0-inch fat tires elsewhere in the range and run softer. That combination is deliberate on a cargo bike: a longer, softer contact patch absorbs load and road texture without the rolling penalty of a full fat tire. SpeedTwenty-five to twenty-seven Eahora publishes 25–27 mph for both pedal assist and throttle, entirely inside the 28 mph ceiling the three-class statutes use. Of its 26 bikes only eight stay there, and this is the only cargo bike among them — which matters, because cargo bikes are the ones most likely to be ridden on a shared path. The honest ledger Green flags 48V × 30Ah = 1,440Wh, exactly as printed, and all 25 watt-hour claims across Eahora's catalog recompute correctly 25–27 mph published — one of only eight bikes in Eahora's 26-model catalog whose top speed stays inside the 28 mph class ceiling, and the only cargo bike among them A named, heavily-rated rear damper: FASTACE coil at 750 lb, more than double the bike's own 330 lb load rating The most compact frame in the catalog at 62.6 inches with a 42.5-inch wheelbase, which is what makes a cargo bike liveable in a flat or a narrow hallway Red flags Nothing was buyable on 2026-08-24; all four colorways read unavailable on both Eahora endpoints The published inseam requirement is 29.8 inches — the highest of any Eahora bike, and higher than the 26.8 inches asked by the taller-framed Juliets. On a compact bike aimed at smaller riders, that is the specification to check against your own leg before ordering The two rider-height ranges do not agree: 5'4"–6'1" in the spec sheet, 5'3"–6'2" in the geometry block Charging takes 8–10 hours on a 54.6V 3A charger — three amps into a 1,440Wh pack is the slowest ratio Eahora publishes for a pack this size The display is a 4-inch monochrome LCD, where most of the range gets color, and the headlight is 1,100 lumens against 1,500–2,500 elsewhere Battery cycle life is ≥1,000 charges to 80% capacity, below the ≥1,200 Eahora publishes for most of its range, and no certification is published for this or any model Speed and the law — read this before you buy Eahora publishes this bike's top speed as 25–27 mph for both pedal assist and throttle, and states no class on this model's page. That is inside the 28 mph ceiling most US states use in their three-class definitions, which makes it one of the least ambiguous bikes in Eahora's catalog — and the only cargo model among the eight that stay there. It is still not a class designation: Eahora assigns none, and many states cap throttle assistance at 20 mph separately from the pedal-assist ceiling, which a bike offering throttle to 27 mph would exceed. Cargo bikes also attract their own local rules on paths, trails and passenger carriage. Read your state's rule in Redtail's law guide before you order, and ask us if it is not clear. Speed figure as published by Eahora on this model's own page, archived 2026-08-24. Class definitions and the rules that follow from them are state law, not manufacturer copy — check yours in Redtail's state-by-state e-bike law guide before you ride. Not sure how it applies where you live? Email [email protected] and we will read the statute with you. How the Cupid compares All figures are Eahora's own published specifications, read from each model's archived product page on 2026-08-24. Spec Cupid Luna II Terra Price $1,369 $999 $899 Motor 1,000 W (peak 1,200 W) 2 × 500 W 1,000 W (peak 1,500 W) Battery 1,440 Wh (48V 30Ah) 960 Wh (48V 20Ah) 720 Wh (48V 15Ah) Top speed (Eahora) 25–27 mph for both pedal assist and throttle 28–33 mph for both pedal assist and throttle 28–33 mph for both pedal assist and throttle Range with PAS 85–100 miles with PAS, or 50–65 miles without PAS (manufacturer claim) 45–62 miles with PAS, or 38–46 miles without PAS (manufacturer claim) 44–58 miles with PAS, or 35–45 miles without PAS (manufacturer claim) Max load ≤ 330 lb ≤ 330 lb ≤ 330 lb Brakes Hydraulic disc brakes with motor cutoff Hydraulic disc brakes with motor cutoff Hydraulic disc brakes with motor cutoff Weight 95.2 lb with the battery installed 91 lb with the battery installed 91 lb with the battery installed Source: each model's own page on www.eahoraebike.com, archived 2026-08-24. — = not published by Eahora for that model. Full specifications General information Top speed 25–27 mph for both pedal assist and throttle Range per charge 85–100 miles with PAS, or 50–65 miles without PAS (manufacturer claim) Max load ≤ 330 lb Rider height 5'4" – 6'1", inseam ≥ 29.8" — the highest inseam requirement Eahora publishes (the geometry block gives 5'3" – 6'2") Bike weight 95.2 lb with the battery installed Ideal use IPX6 weather-proof; off-road, mountain and urban riding Power Battery 1,440 Wh (48V 30Ah) Battery lifespan ≥ 1,000 charge cycles to 80% of capacity Motor power 1,000 W (peak 1,200 W) Motor torque 90 N·m (max) Motor type Brushless rear hub, IPX6 PAS levels 5 levels, cadence sensor Throttle 5-level twist; Eahora specifies a slightly delayed response and calls it a safe design Display 4" monochrome LCD with USB charge port Drivetrain Shimano 7-speed, 14–28T freewheel, 48T chainring Charger 54.6V 3A quick charger, 8–10 h charge time Additional modes Cruise control, 6 km/h walk mode Safety Brake system Hydraulic disc brakes with motor cutoff Brake rotors 180mm (φ) × 2.3mm steel Brake calipers/pads 2-piston calipers, semi-metallic pads Frame High-carbon steel, 20" × 15" Front fork Adjustable coil suspension Rear shock FASTACE coil suspension rated 750 lb Headlight 1,100 lumens (12W) LED with built-in horn Tail light LED with integrated brake-signal blinker Tires CST 20" × 3.0" with tube (20–25 psi) Saddle Leather with memory foam, pressure-relief design Handlebar Aluminum, rise Components Crankset 170mm aluminum, 44T chainring with single-sided cover Pedals WELLGO 16/9 aluminum alloy platform Derailleur Shimano RD-TY300, 7-speed Shifter Shimano ASLTX50R7CT Freewheel Shimano MF-TZ500-7, 14–28T Rims 36H aluminum alloy Spokes Black stainless steel, 12 gauge Kickstand Heavy-duty aluminum alloy Fenders Plastic front and rear, included Specifications as published by Eahora at www.eahoraebike.com/products/eahora-cupid-cargo, archived 2026-08-24, and reproduced in Eahora's own groupings. These are the manufacturer's ratings, not Redtail test results. Found an error? Email [email protected]. Size and fit Eahora publishes a geometry block for this bike. Its rider-height range (5'3"–6'2") differs from the spec sheet's (5'4"–6'1"), and the spec sheet's 29.8-inch inseam requirement is the highest in Eahora's catalog — worth checking against your own leg before ordering. Email us your inseam and we will check it for you. Measurement Eahora’s figure Recommended rider height 5'3" – 6'2" (160–190 cm) per the geometry block; the spec sheet says 5'4" – 6'1" with an inseam of at least 29.8" Total length 62.6" (159 cm) — the shortest bike in Eahora's range Wheelbase 42.5" (107.9 cm) Seat height 32.7" (83 cm) Handlebar height 39.4" (100 cm) Rim diameter 16.5" (42 cm) — consistent with the 20" × 3.0" tire Standover 28.3" (72 cm) Reach 18.5" (47 cm) Geometry as published in the Size & Geometry block on www.eahoraebike.com/products/eahora-cupid-cargo, archived 2026-08-24. Between two sizes, or right at the edge of the height range? Email [email protected] with your inseam before you order. How to read this spec sheet Manufacturer pages contain marketing, and marketing sometimes disagrees with the spec table an inch below it. Rather than quietly pick numbers, here is every place Eahora's own material disagrees with itself for this model, and which figure we print: The inseam requirement — 29.8 inches — is the highest Eahora publishes for any bike in its catalog, including bikes with far taller frames. It also sits above this bike's own 32.7-inch seat height by a smaller margin than usual. We print it as published and flag it, because on a compact bike marketed to smaller riders it is the single specification most likely to catch someone out. Eahora publishes two rider-height ranges that disagree: 5'4"–6'1" in the spec sheet and 5'3"–6'2" in the geometry block. Top speed is published as a plain 25–27 mph range with no bracketed second figure. Battery: 48V × 30Ah = 1,440Wh, matching the '1.44KWH' in Eahora's marketing band. The arithmetic is ours. Battery cycle life here is ≥1,000 charges to 80% capacity, against the ≥1,200 Eahora publishes for most of its range. The rear shock's 750 lb rating is a component specification from Eahora, not a load rating for the bike; the bike's published maximum load is 330 lb. Availability: all four colorways read unavailable on both Eahora endpoints on 2026-08-24. Warranty: Eahora's coverage table (published only as an image) gives 24 months on the frame; the same page states a one-year claims deadline. Both are Eahora's; we print both. What Eahora publishes about certification Nothing on this page claims a safety certification, because Eahora publishes none for this model. Here is exactly what the record contained on 2026-08-24. Question What the record shows on 2026-08-24 Does Eahora make a certification statement? One sentence, on the FAQ page, about batteries generally: 'Rest assured, our batteries are meticulously chosen for their exceptional quality and are fully compliant with the rigorous UL certification standards.' Is a certificate or standard number published for this model? No standard number, no certificate, no certificate holder, no issuing laboratory, and no list of which models are covered — anywhere in the catalog or the policy pages. Zero occurrences of 'UL 2849' or 'UL 2271'. The only other mention of UL in the whole archive is a customer's unanswered question on the Cupid battery-pack page asking whether that pack is UL certified. What we searched Every one of the 162 archived Eahora product pages and all 8 archived policy/info pages was searched on 2026-08-24 for 'UL 2849', 'UL 2271', 'UL certified/listed', FCC, ETL, Intertek, TÜV, SGS, UN 38.3 and IEC 62133 (word-boundary matches, case-insensitive). Redtail original analysis. The statement above is quoted from the Eahora FAQ page; the search covered every archived Eahora product page and policy page from the 2026-08-24 pull. If a certificate matters to your purchase — and for a battery this size it reasonably might — email [email protected] and we will ask Eahora in writing before you order. What we counted We pulled Eahora's entire live catalog on 2026-08-24 — all 162 published products — and counted what was actually buyable rather than what was merely listed: 27 of 61 bike configurations across 26 models, and 185 of 292 accessory and spare-part configurations across 132 listings. Eahora could sell 27 of its own 61 published bike configurations on the pull date — 44%. Eleven of its 26 bike models had no buyable colorway at all. Availability, not price, is the live constraint on this catalog. This listing mirrors that feed: we list the configurations Eahora can actually supply, at Eahora's own price, and we re-sync rather than guess. Redtail original analysis, counted from Eahora's public storefront feed on 2026-08-24 with a second per-product retrieval the same day; 4 non-merchandise SKUs (promotional $0.00 gift items and one virtual replacement-part SKU) excluded and named in our working notes. Availability moves — email [email protected] for a combination not shown here. Warranty Component Coverage Frame 24 months — covers desoldering and material fracture Fork 12 months — performance failure Motor 12 months — quality fault, break down, or performance failure Battery 12 months — quality fault, or measured capacity below 50% of rated capacity (the battery housing is excluded) Controller 6 months — performance failure Charger 3 months — performance failure Display / dashboard 3 months — performance failure Tires 3 months — cracking or leaking Saddle 3 months — cracking or damage Front / middle axle 3 months — performance failure All other parts 3 months — damage or performance What it covers Manufacturing defects under normal use, for the original owner, on the components and for the periods in the table above. Eahora's stated remedy is free replacement parts shipped within the continental U.S.; only bikes it judges unrepairable (its example is a severely broken frame) go back for inspection, and Eahora provides the label in that case. What you must do Proof of purchase from Redtail (your order confirmation is enough) Photos or video of the fault with any claim — Eahora requires both before it reviews Report shipping damage within 10 days of delivery on Eahora's terms, and within 48 hours on ours — so work to the 48-hour window and you are inside both Use Eahora-approved parts and chargers; its warranty excludes damage caused by anything else Not covered Normal wear and tear — tires, brake pads, chains and other consumables (Eahora's own wording) Damage from misuse, accidents, modifications, improper maintenance, or non-original parts Water damage, extreme weather, and force-majeure events Second-hand owners and commercial use Damage from crashes, overloading, stunts, or unauthorized repairs The battery housing (the cells and their measured capacity are covered; the case is not) A second motor replacement — Eahora charges for replacement and freight once a motor has already been replaced under warranty Eahora's warranty page sets a 24-month frame period in its coverage table, then closes with 'Claims deadline: 1 year from purchase date.' The two statements are on the same page and are not reconciled anywhere on it. We print both and treat 12 months as the figure to plan around; if you need the frame claim in year two, tell us and we will put it to Eahora in writing before you order. Eahora's own storefront header advertises '1 Year Warranty', which matches the claims deadline rather than the 24-month frame row. Eahora Limited Warranty issued by Eahora, as published on its warranty page — where the coverage table is posted as an image rather than as text, so every row above was read off that image on 2026-08-24 and kept on file. Send photos or video of the issue with your order number and we take it from there — Redtail files and manages the claim with Eahora on your behalf. Shipping, returns & support Shipping Free shipping on every electric bike within the contiguous United States (lower 48). Orders are prepared and dispatched within 1–3 business days of confirmation. Most e-bikes arrive within 5–10 business days after dispatch, depending on location. Ships via trusted parcel and freight carriers — UPS, FedEx, and LTL freight for larger items — with tracking emailed at dispatch. For freight, the carrier may call to schedule and a signature may be required. On delivery Inspect your shipment at delivery. Damage, defects, or incorrect items must be reported with photos within 48 hours; claims submitted after this window are not accepted. Bikes with power, charging, or component issues are covered under the manufacturer warranty; Redtail coordinates repair or replacement remotely at no cost to the customer. Returns Change-of-mind returns accepted only on unopened, factory-sealed items requested within 72 hours (3 days) of delivery, with a 15% restocking fee plus return shipping. Once a box is opened or a bike is ridden, it is no longer eligible. Once an eligible return arrives we take up to 5 business days to inspect it; approved refunds issue within 14 days of completed inspection, and your bank may take a further 2–15 business days to post it. Order cancellations carry a 3% transaction fee, because card-processing fees are non-recoverable. Alaska, Hawaii, U.S. territories, P.O. boxes, and remote areas may incur extra charges or be excluded — contact us before ordering. Full terms: Redtail Shipping Policy · Redtail Refund & Return Policy. Eahora publishes its own shipping and return terms, which govern orders placed directly with Eahora — not orders placed here. Buying from Redtail means Redtail's terms apply and Redtail handles the manufacturer relationship on your behalf. Frequently asked questions Can I buy the Cupid right now?Not on the evidence we have. All four colorways — Black, Dark Green, Pink and White — read unavailable on both Eahora endpoints we checked on 2026-08-24. The page stays up so you can compare the specification honestly; email [email protected] and we will ask Eahora when it is due and pass on exactly what they say. Will it fit me? I am 5'4".Check your inseam before anything else. Eahora publishes a height range of 5'4"–6'1" in the spec sheet and 5'3"–6'2" in the geometry block, but it also asks for an inseam of at least 29.8 inches — the highest requirement anywhere in its catalog, higher than bikes with much taller frames. On a compact bike aimed at smaller riders that is a genuine trap. Send us your inseam and we will check it against Eahora's figures rather than guess. Does the 750 lb shock mean it carries 750 pounds?No, and it is important not to read it that way. The 750 lb figure is a specification of the FASTACE rear damper — how much load that component is built for. The bike's published maximum load is 330 lb, covering rider plus cargo together, and that is the number that governs. What the over-specified shock does give you is a damper working comfortably in the middle of its range when the bike is loaded, rather than at the end of it. How fast does it go, and can I ride it on a path?Eahora publishes 25–27 mph for both pedal assist and throttle, which is inside the 28 mph class ceiling — one of only eight bikes in Eahora's 26-model catalog in that position, and the only cargo bike among them. Whether you may ride it on a particular path is a separate question governed by your state and often your city: many states cap throttle assist at 20 mph regardless of the pedal-assist ceiling, and cargo bikes carrying passengers attract their own rules. Check Redtail's law guide and ask us if it is not clear. Why is a cargo bike so short?Because storage is the reason most people do not own one. At 62.6 inches long on a 42.5-inch wheelbase, the Cupid is a foot shorter than Eahora's next-smallest bike and roughly seventeen inches shorter than a Romeo — short enough to get through a standard doorway and live in a hallway. It carries less than a long-tail cargo bike would; it is far more likely to actually be kept. Is the battery UL certified?Eahora publishes no certificate, standard number or issuing laboratory for this model or any other. We searched all 162 of its product pages and all eight policy pages on 2026-08-24; the only certification statement anywhere is one FAQ sentence saying its batteries are 'fully compliant with the rigorous UL certification standards'. We will not present that as a certification. If you want documentation before ordering, ask and we will request it from Eahora in writing. What warranty applies, and who handles a claim?Eahora's published terms: 24 months on the frame, 12 on the fork, motor and battery, 6 on the controller, 3 on the charger, display, tires, saddle and other parts. Its page also states a one-year claims deadline, which is the figure to plan around. Claims on a bike bought here run through Redtail — send photos or video with your order number to [email protected] and we deal with Eahora. Inspect the box within 48 hours of delivery. Keep looking Every Eahora at Redtail · Compare the Luna II · Compare the Terra · E-bike laws in your state · Shop electric bikes by type Primary sources Eahora product page: Eahora Cupid Compact Cargo Electric Bike www.eahoraebike.com/products/eahora-cupid-cargo. Retrieved 2026-08-24. Eahora Warranty page www.eahoraebike.com/pages/warranty. Retrieved 2026-08-24. Eahora FAQ page www.eahoraebike.com/pages/faq. Retrieved 2026-08-24. Eahora Shipping Policy www.eahoraebike.com/pages/shipping-policy. Retrieved 2026-08-24. Eahora Refund Policy www.eahoraebike.com/policies/refund-policy. Retrieved 2026-08-24. Redtail Shipping Policy. Retrieved 2026-08-24. Redtail Refund & Return Policy. Retrieved 2026-08-24. Redtail's state-by-state e-bike law guide. Retrieved 2026-08-24. Specifications and prices are Eahora's own, reproduced as published from the archived copy of its product page, with contradictions in its material flagged rather than resolved silently. Warranty terms are Eahora's; shipping and return terms on this page are Redtail's. Manufacturer sources are cited by name and address rather than linked, because every link on this page should keep you here. Want to see any source we used? Email [email protected] and we'll send it. How we verified this page. Every specification above was read from an archived copy of Eahora's own product page (www.eahoraebike.com/products/eahora-cupid-cargo), retrieved 2026-08-24, with the price and every colorway's availability cross-checked the same day against two independent Eahora endpoints. Watt-hour figures were recomputed from the published volts and amp-hours rather than taken on trust. Figures are the manufacturer's ratings, not our test results; where Eahora's material disagrees with itself, the "How to read this spec sheet" section names each conflict and the figure we chose. Prices are USD, matched to Eahora's own store, current at the date shown. Corrections: [email protected].