Eahora Juliet Pro Electric Bike
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.eh-addr{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:.9em;color:var(--eh-sub);} .eh-cite{font-weight:600;color:var(--eh-ink);} .eh-measured{margin:2rem auto;padding:1.4rem 1.6rem;border:1px solid var(--eh-line);border-left:4px solid var(--eh-good);border-radius:14px;background:#fbfdfb;} .eh-measured h3{font-size:.78rem;font-weight:700;text-transform:uppercase;letter-spacing:.12em;color:var(--eh-good);margin:0 0 .5rem;} .eh-measured p{margin:0 0 .6rem;color:var(--eh-ink);} .eh-measured p:last-child{margin-bottom:0;} .eh-flag{margin:2rem auto;padding:1.4rem 1.6rem;border:1px solid var(--eh-line);border-left:4px solid var(--eh-accent);border-radius:14px;background:#fffcfc;} .eh-flag h3{font-size:.78rem;font-weight:700;text-transform:uppercase;letter-spacing:.12em;color:var(--eh-accent);margin:0 0 .5rem;} .eh-flag p{margin:0 0 .7rem;color:var(--eh-ink);} .eh-flag p:last-child{margin-bottom:0;} .eh-notes{margin:1rem 0 0;padding:1.2rem 1.5rem;border:1px solid var(--eh-line);border-radius:16px;} .eh-notes li{margin:.5rem 0;color:var(--eh-sub);font-size:.95rem;} .eh-colors{margin:0 0 1rem;font-size:.98rem;color:var(--eh-sub);} @media(max-width:800px){.eh-feat,.eh-feat:nth-of-type(even){grid-template-columns:1fr;gap:1.25rem;padding:2rem 0;}.eh-feat:nth-of-type(even) .eh-feat__media{order:0;}.eh-feat__txt h3{font-size:1.6rem;}.eh-ledger,.eh-fit{grid-template-columns:1fr;}} Sixty volts and 4.2 kilowatt-hours for under two thousand dollars — with a speed figure Eahora states plainly rather than in brackets. Quick answerThe Juliet Pro puts Eahora's 4,200Wh 60V 70Ah pack behind a single 2,500W rear hub on a 20-inch step-through frame, with four-piston calipers on a 203mm front rotor and a FASTACE coil shock at the rear. It is the cheapest way into a 60-volt Eahora at $1,999. Two things to know before you order: Eahora lists it as a pre-order on its own store, and its published top speed is a plain 37–41 mph — well above the 28 mph class ceiling, and stated without a bracket. 4,200Wh60V 70Ah pouch cells 2,500WRear hub (2,600W peak) 37–41 mphPublished top speed FASTACECoil rear shock 147.9 lbCurb weight Who the Juliet Pro is for Buy it if Riders who want the 4,200Wh 60-volt pack for the least money Eahora asks for it — $400 under the Juliet Pro II and $600 under the Romeo Ultra Anyone who prefers a single motor: less to service, less current draw, and Eahora still quotes 110 N·m at the top of its torque range Step-through riders — a 27.2-inch standover with a seat adjustable across 32–40.2 inches, rather than a fixed moped saddle Buyers who want a named rear shock: FASTACE, so the damper can be serviced and priced rather than guessed at Look elsewhere if You need it now. Eahora's own product title marks this a pre-order, so a delivery date is a question for us to put to them before you commit You need a bike that is clearly a bicycle where you live. Eahora publishes 37–41 mph here — no bracket, no ambiguity, and comfortably above every US class ceiling You want certification documents — Eahora publishes none for this or any model You want all-wheel drive or the 400 lb load rating; that is the Juliet Pro II for $400 more Power2,500 watts through one rear hub A single brushless rear hub rated 2,500W with a 2,600W peak, sealed to IPX6. The gap between sustained and peak is 100 watts — a notably conservative claim in a category where peak-only figures are common. Eahora publishes maximum torque as a 90–110 N·m range. Battery4,200 watt-hours for $1,999 A 60V 70Ah pack of Grade A lithium-ion pouch cells rated at 1,200 charge cycles to 80% capacity — the same pack as the Juliet Pro II and Romeo Ultra, at the lowest price Eahora attaches to it. The claim is 110–200 miles with pedal assist, 60–65 on throttle alone. Stopping203mm front, 180mm rear, four pistons Hydraulic discs with motor cutoff, four-piston calipers and semi-metallic pads, on a 203mm × 3.0mm front rotor and a 180mm × 3.0mm rear. Publishing the two rotor sizes separately is more informative than the single figure most of the range gives, and a bigger front disc is the correct bias on any bike. SuspensionA rear shock with a name on it An adjustable hydraulic fork with 100mm of travel and a FASTACE coil shock with 50mm at the rear. Naming the damper matters: it means the part can be serviced, rebuilt or replaced by a shop that knows it, instead of being an unbranded unit you throw away. FitStep-through, with a real seatpost A 20" × 15" steel step-through frame with a 27.2-inch standover and a seat height adjustable from 32 to 40.2 inches. The adjustable post is what gives this frame a much wider fit window than the fixed motorcycle-style saddles on the Romeo range. The honest ledger Green flags 60V × 70Ah = 4,200Wh, exactly as printed, and all 25 watt-hour figures across Eahora's catalog recompute correctly The speed figure is stated plainly as a range rather than as a delivered-plus-bracketed number, which makes it far easier to check against your own state's rule Four-piston calipers with a 203mm front rotor and 180mm rear — Eahora publishes the front and rear separately here rather than giving one figure for both Motor power is published as sustained and peak together (2,500W, peak 2,600W), and the peak is only 100W above sustained — a conservative claim by category standards Red flags Listed by Eahora as a pre-order. We match its availability flag, but a pre-order is a promise rather than a shelf, and we will confirm the date with Eahora before you order No certification is published for this model — no standard number, no certificate, no issuer The geometry block's rim-diameter row says "24" or 57.5cm" while the tire row says 20" × 4.0". A 20-inch tire does not mount on a 24-inch rim; this row is the 26-inch Romeo block's figure appearing on a 20-inch bike, and it should not be used to buy parts Two rider-height ranges are published and they disagree — 5'7"–6'4" in the spec sheet, 5'3"–6'5" in the geometry block Torque is published as a range for a maximum — '90 - 110 Newton·meter (max)' — which is unusual; a maximum is normally one number The marketing band reads '2500W High-Torque DC Motors', plural, while every specification row describes one rear hub motor Speed and the law — read this before you buy Eahora publishes this bike's top speed as 37–41 mph for both pedal assist and throttle, stated plainly rather than in the bracketed form used elsewhere in its range, and states no class on this model's page. That figure is well above the 28 mph ceiling the three-class statutes use. In most states a machine assisting past that ceiling is not treated as a bicycle at all, which can mean license, registration, insurance or helmet requirements, and can exclude it from bike paths and trails. Eahora's FAQ makes a general claim that its e-bikes 'belong to Class 3'; that claim cannot be reconciled with a 41 mph figure and we do not repeat it here. Read your state's rule in Redtail's law guide before you order, and ask us if it is not clear. Speed figure as published by Eahora on this model's own page, archived 2026-08-24. Class definitions and the rules that follow from them are state law, not manufacturer copy — check yours in Redtail's state-by-state e-bike law guide before you ride. Not sure how it applies where you live? Email [email protected] and we will read the statute with you. How the Juliet Pro compares All figures are Eahora's own published specifications, read from each model's archived product page on 2026-08-24. Spec Juliet Pro Juliet Pro II Juliet III Price $1,999 $2,399 $1,999 Motor 2,500 W (peak 2,600 W) 2 × 2,200 W (peak 2 × 2,600 W) 2 × 1,000 W (peak 2 × 1,500 W) Battery 4,200 Wh (60V 70Ah), Grade A lithium-ion pouch cells 4,200 Wh (60V 70Ah), Grade A lithium-ion pouch cells 3,120 Wh (52V 60Ah), Grade A lithium-ion pouch cells Top speed (Eahora) 37–41 mph for both pedal assist and throttle 28+ mph, written by Eahora as "28+ mph(43Mph)", for both pedal assist and throttle 31–33 mph for both pedal assist and throttle Range with PAS 110–200 miles with PAS, or 60–65 miles without PAS (manufacturer claim) 120–220 miles with PAS, or 60–65 miles without PAS (manufacturer claim) 100–108 miles with PAS, or 60–65 miles without PAS (manufacturer claim) Max load ≤ 330 lb ≤ 400 lb ≤ 330 lb Brakes Hydraulic disc brakes with motor cutoff Hydraulic disc brakes with motor cutoff Hydraulic disc brakes with motor cutoff Weight 147.93 lb with the battery (33.8 lb) installed 148.15 lb with the battery (36.6 lb) installed 124 lb with the battery (30 lb) installed Source: each model's own page on www.eahoraebike.com, archived 2026-08-24. — = not published by Eahora for that model. Full specifications General information Top speed 37–41 mph for both pedal assist and throttle Range per charge 110–200 miles with PAS, or 60–65 miles without PAS (manufacturer claim) Max load ≤ 330 lb Rider height 5'7" – 6'4", inseam ≥ 26.8" (the geometry block gives a wider 5'3" – 6'5"; see the notes) Bike weight 147.93 lb with the battery (33.8 lb) installed Ideal use IPX6 weather-proof; off-road, mountain and urban riding Power Battery 4,200 Wh (60V 70Ah), Grade A lithium-ion pouch cells Battery lifespan ≥ 1,200 charge cycles to 80% of capacity Motor power 2,500 W (peak 2,600 W) Motor torque 90–110 N·m (max, as published) Motor type Brushless rear hub, IPX6 PAS levels 5 levels, cadence sensor Throttle 5-level twist; Eahora specifies a slightly delayed response and calls it a safe design Display Color LCD with USB charge port Drivetrain Shimano 7-speed, 14–28T freewheel Charger 67.2V 7A quick charger, 8–10 h charge time Additional modes Cruise control, 6 km/h walk mode Safety Brake system Hydraulic disc brakes with motor cutoff Brake rotors Front 203mm (φ) × 3.0mm, rear 180mm (φ) × 3.0mm steel Brake calipers/pads 4-piston calipers, semi-metallic pads Frame High-carbon steel, 20" × 15" step-through Front fork Adjustable hydraulic suspension, 100mm travel Rear shock FASTACE coil suspension, 50mm travel Headlight 2,000 lumens (20W) LED with built-in horn Tail light LED with integrated brake-signal blinker Tires 20" × 4.0" with tube (28–33 psi) Saddle Leather with memory foam, pressure-relief design Handlebar Aluminum, rise Components Crankset 170mm aluminum, 44T chainring with single-sided cover Pedals WELLGO 16/9 aluminum alloy platform Derailleur Shimano RD-TY300, 7-speed Shifter Shimano ASLTX50R7CT Freewheel Shimano MF-TZ500-7, 14–28T Rims 36H aluminum alloy Spokes Black stainless steel, 12 gauge Kickstand Heavy-duty aluminum alloy Fenders Plastic front and rear, included Specifications as published by Eahora at www.eahoraebike.com/products/eahora-juliet-pro, archived 2026-08-24, and reproduced in Eahora's own groupings. These are the manufacturer's ratings, not Redtail test results. Found an error? Email [email protected]. Size and fit Eahora publishes a geometry block for this bike, and two of its rows need flagging before you use them: the rider-height range (5'3"–6'5") is wider than the spec sheet's (5'7"–6'4"), and the rim-diameter row gives a 26-inch-bike figure on a bike with 20-inch tires. Everything below is as published, with those two problems marked. Measurement Eahora’s figure Recommended rider height 5'3" – 6'5" (160–195 cm) per the geometry block; the spec sheet says 5'7" – 6'4" Total length 72.4" (184 cm) Wheelbase 49.2" (125 cm) Seat height 32" – 40.2" (81–102 cm), adjustable Handlebar height 44.5" (113 cm) Rim diameter published as 24" or 57.5 cm — which cannot be right on a bike specified with 20" × 4.0" tires; do not buy parts against this row Standover 27.2" (69 cm) Reach 22.0" (56 cm) Chainstay length 22.0" (56 cm) Geometry as published in the Size & Geometry block on www.eahoraebike.com/products/eahora-juliet-pro, archived 2026-08-24. Between two sizes, or right at the edge of the height range? Email [email protected] with your inseam before you order. How to read this spec sheet Manufacturer pages contain marketing, and marketing sometimes disagrees with the spec table an inch below it. Rather than quietly pick numbers, here is every place Eahora's own material disagrees with itself for this model, and which figure we print: Eahora's own product title marks this model '(Pre-order)'. Its storefront reported the single listed configuration as available on 2026-08-24, and we match that flag, but a pre-order is a lead time rather than stock on a shelf. Top speed is published as a plain 37–41 mph range with no bracketed figure — unlike most of the Eahora range. We print it as given. Eahora publishes two different rider-height ranges for this bike: one in the spec sheet and a wider one in the Size & Geometry block. We print both and treat the narrower spec-sheet figure as the one to plan around, because a frame that is too big cannot be adjusted down. The geometry block's 'Rim Diameter 24" or 57.5cm' is the figure used on Eahora's 26-inch Romeo bikes and is inconsistent with this bike's own 20" × 4.0" tire specification. Buy tires and tubes against the tire row, not the geometry row. Torque is published as '90 - 110 Newton·meter (max)'. A maximum expressed as a range is unusual; both numbers are Eahora's and we print the row as-is. The marketing band above the spec sheet reads '2500W High-Torque DC Motors' in the plural, while the motor rows describe a single rear hub with one power figure and one torque figure. Single rear hub is what the evidence supports and what we print. Battery: 60V × 70Ah = 4,200Wh, matching Eahora's printed figure. The arithmetic is ours. Warranty: Eahora's coverage table (published only as an image) gives 24 months on the frame; the same page states a one-year claims deadline. Both are Eahora's; we print both. What Eahora publishes about certification Nothing on this page claims a safety certification, because Eahora publishes none for this model. Here is exactly what the record contained on 2026-08-24. Question What the record shows on 2026-08-24 Does Eahora make a certification statement? One sentence, on the FAQ page, about batteries generally: 'Rest assured, our batteries are meticulously chosen for their exceptional quality and are fully compliant with the rigorous UL certification standards.' Is a certificate or standard number published for this model? No standard number, no certificate, no certificate holder, no issuing laboratory, and no list of which models are covered — anywhere in the catalog or the policy pages. Zero occurrences of 'UL 2849' or 'UL 2271'. The only other mention of UL in the whole archive is a customer's unanswered question on the Cupid battery-pack page asking whether that pack is UL certified. What we searched Every one of the 162 archived Eahora product pages and all 8 archived policy/info pages was searched on 2026-08-24 for 'UL 2849', 'UL 2271', 'UL certified/listed', FCC, ETL, Intertek, TÜV, SGS, UN 38.3 and IEC 62133 (word-boundary matches, case-insensitive). Redtail original analysis. The statement above is quoted from the Eahora FAQ page; the search covered every archived Eahora product page and policy page from the 2026-08-24 pull. If a certificate matters to your purchase — and for a battery this size it reasonably might — email [email protected] and we will ask Eahora in writing before you order. What we counted We pulled Eahora's entire live catalog on 2026-08-24 — all 162 published products — and counted what was actually buyable rather than what was merely listed: 27 of 61 bike configurations across 26 models, and 185 of 292 accessory and spare-part configurations across 132 listings. Eahora could sell 27 of its own 61 published bike configurations on the pull date — 44%. Eleven of its 26 bike models had no buyable colorway at all. Availability, not price, is the live constraint on this catalog. This listing mirrors that feed: we list the configurations Eahora can actually supply, at Eahora's own price, and we re-sync rather than guess. Redtail original analysis, counted from Eahora's public storefront feed on 2026-08-24 with a second per-product retrieval the same day; 4 non-merchandise SKUs (promotional $0.00 gift items and one virtual replacement-part SKU) excluded and named in our working notes. Availability moves — email [email protected] for a combination not shown here. Warranty Component Coverage Frame 24 months — covers desoldering and material fracture Fork 12 months — performance failure Motor 12 months — quality fault, break down, or performance failure Battery 12 months — quality fault, or measured capacity below 50% of rated capacity (the battery housing is excluded) Controller 6 months — performance failure Charger 3 months — performance failure Display / dashboard 3 months — performance failure Tires 3 months — cracking or leaking Saddle 3 months — cracking or damage Front / middle axle 3 months — performance failure All other parts 3 months — damage or performance What it covers Manufacturing defects under normal use, for the original owner, on the components and for the periods in the table above. Eahora's stated remedy is free replacement parts shipped within the continental U.S.; only bikes it judges unrepairable (its example is a severely broken frame) go back for inspection, and Eahora provides the label in that case. What you must do Proof of purchase from Redtail (your order confirmation is enough) Photos or video of the fault with any claim — Eahora requires both before it reviews Report shipping damage within 10 days of delivery on Eahora's terms, and within 48 hours on ours — so work to the 48-hour window and you are inside both Use Eahora-approved parts and chargers; its warranty excludes damage caused by anything else Not covered Normal wear and tear — tires, brake pads, chains and other consumables (Eahora's own wording) Damage from misuse, accidents, modifications, improper maintenance, or non-original parts Water damage, extreme weather, and force-majeure events Second-hand owners and commercial use Damage from crashes, overloading, stunts, or unauthorized repairs The battery housing (the cells and their measured capacity are covered; the case is not) A second motor replacement — Eahora charges for replacement and freight once a motor has already been replaced under warranty Eahora's warranty page sets a 24-month frame period in its coverage table, then closes with 'Claims deadline: 1 year from purchase date.' The two statements are on the same page and are not reconciled anywhere on it. We print both and treat 12 months as the figure to plan around; if you need the frame claim in year two, tell us and we will put it to Eahora in writing before you order. Eahora's own storefront header advertises '1 Year Warranty', which matches the claims deadline rather than the 24-month frame row. Eahora Limited Warranty issued by Eahora, as published on its warranty page — where the coverage table is posted as an image rather than as text, so every row above was read off that image on 2026-08-24 and kept on file. Send photos or video of the issue with your order number and we take it from there — Redtail files and manages the claim with Eahora on your behalf. Shipping, returns & support Shipping Free shipping on every electric bike within the contiguous United States (lower 48). Orders are prepared and dispatched within 1–3 business days of confirmation. Most e-bikes arrive within 5–10 business days after dispatch, depending on location. Ships via trusted parcel and freight carriers — UPS, FedEx, and LTL freight for larger items — with tracking emailed at dispatch. For freight, the carrier may call to schedule and a signature may be required. On delivery Inspect your shipment at delivery. Damage, defects, or incorrect items must be reported with photos within 48 hours; claims submitted after this window are not accepted. Bikes with power, charging, or component issues are covered under the manufacturer warranty; Redtail coordinates repair or replacement remotely at no cost to the customer. Returns Change-of-mind returns accepted only on unopened, factory-sealed items requested within 72 hours (3 days) of delivery, with a 15% restocking fee plus return shipping. Once a box is opened or a bike is ridden, it is no longer eligible. Once an eligible return arrives we take up to 5 business days to inspect it; approved refunds issue within 14 days of completed inspection, and your bank may take a further 2–15 business days to post it. Order cancellations carry a 3% transaction fee, because card-processing fees are non-recoverable. Alaska, Hawaii, U.S. territories, P.O. boxes, and remote areas may incur extra charges or be excluded — contact us before ordering. Full terms: Redtail Shipping Policy · Redtail Refund & Return Policy. Eahora publishes its own shipping and return terms, which govern orders placed directly with Eahora — not orders placed here. Buying from Redtail means Redtail's terms apply and Redtail handles the manufacturer relationship on your behalf. Frequently asked questions Is the Juliet Pro in stock or is it a pre-order?Eahora's own product title says '(Pre-order)', while its storefront reported the configuration as available when we read it on 2026-08-24. We list what its feed says and flag what its title says, because those are two different statements and you deserve both. Before you order, email [email protected] and we will get a shipping window from Eahora in writing. How fast does it go, and is it a Class 3?Eahora publishes 37–41 mph for both pedal assist and throttle — plainly, with no bracket. That is well past the 28 mph ceiling the three-class statutes use, so we do not label this bike Class 3 and neither does its own page; the 'Class 3' line on Eahora's FAQ is a general claim about the range that cannot be squared with this figure. Check your state's rule in Redtail's law guide before you order. Is it one motor or two?One. The marketing band says '2500W High-Torque DC Motors' in the plural, but every specification row describes a single unit: '2,500W, or peak 2,600W', one torque figure, and 'Brushless rear hub motor'. We print single rear hub because that is what the model's own numbers describe. If you want two, the Juliet Pro II is the all-wheel-drive version. What size rim does it take?Twenty inches. Eahora's tire row says 20" × 4.0" and its geometry block says the rim is 24 inches — the latter is the figure from its 26-inch Romeo geometry block and is not correct for this bike. Buy tires, tubes and rims against the 20" × 4.0" specification. We have flagged the row rather than silently deleted it so you can see why the two disagree. How does it compare with the Juliet Pro II?Same 4,200Wh 60V 70Ah battery, $400 less, one motor instead of two. The Pro II adds front drive (2 × 2,200W, peak 2 × 2,600W), lifts the load rating from 330 lb to 400 lb, and runs 203mm four-piston brakes at both ends where this bike pairs a 203mm front with a 180mm rear. The Pro II was in stock on our pull date; this one is a pre-order. Is the battery UL certified?Eahora publishes no certificate, standard number or issuing laboratory for this model or any other. We searched all 162 of its product pages and all eight policy pages on 2026-08-24; the only certification statement anywhere is one FAQ sentence saying its batteries are 'fully compliant with the rigorous UL certification standards'. We will not present that as a certification. If you want documentation before ordering, ask and we will request it from Eahora in writing. What warranty applies, and who handles a claim?Eahora's published terms: 24 months on the frame, 12 on the fork, motor and battery, 6 on the controller, 3 on the charger, display, tires, saddle and other parts. Its page also states a one-year claims deadline, which is the figure to plan around. Claims on a bike bought here run through Redtail — send photos or video with your order number to [email protected] and we deal with Eahora. Inspect the box within 48 hours of delivery. Keep looking Every Eahora at Redtail · Compare the Juliet Pro II · Compare the Juliet III · E-bike laws in your state · Shop electric bikes by type Primary sources Eahora product page: Eahora Juliet Pro Electric Bike www.eahoraebike.com/products/eahora-juliet-pro. Retrieved 2026-08-24. Eahora Warranty page www.eahoraebike.com/pages/warranty. Retrieved 2026-08-24. Eahora FAQ page www.eahoraebike.com/pages/faq. Retrieved 2026-08-24. Eahora Shipping Policy www.eahoraebike.com/pages/shipping-policy. Retrieved 2026-08-24. Eahora Refund Policy www.eahoraebike.com/policies/refund-policy. Retrieved 2026-08-24. Redtail Shipping Policy. Retrieved 2026-08-24. Redtail Refund & Return Policy. Retrieved 2026-08-24. Redtail's state-by-state e-bike law guide. Retrieved 2026-08-24. Specifications and prices are Eahora's own, reproduced as published from the archived copy of its product page, with contradictions in its material flagged rather than resolved silently. Warranty terms are Eahora's; shipping and return terms on this page are Redtail's. Manufacturer sources are cited by name and address rather than linked, because every link on this page should keep you here. Want to see any source we used? Email [email protected] and we'll send it. How we verified this page. Every specification above was read from an archived copy of Eahora's own product page (www.eahoraebike.com/products/eahora-juliet-pro), retrieved 2026-08-24, with the price and every colorway's availability cross-checked the same day against two independent Eahora endpoints. Watt-hour figures were recomputed from the published volts and amp-hours rather than taken on trust. Figures are the manufacturer's ratings, not our test results; where Eahora's material disagrees with itself, the "How to read this spec sheet" section names each conflict and the figure we chose. Prices are USD, matched to Eahora's own store, current at the date shown. Corrections: [email protected].