Eara 1-Year Protection Plan | Hearing Aid Repair & Replacement Coverage
Eara 1-Year Protection Plan Hearing Aid Repair & Replacement Coverage Protect your Eara hearing aids with the optional 1-Year Protection Plan. Includes eligible repair coverage and one-time replacement for water damage, receiver wire damage, battery failure, mechanical issues, electrical failures, and everyday accidents. Eara 1-Year Protection Plan Added peace of mind for your Eara hearing aids — with eligible repair coverage and one-time replacement protection for everyday accidents, water damage, receiver wire issues, battery failure, and unexpected device problems. The Eara 1-Year Protection Plan gives you added coverage beyond the standard manufacturer warranty. For $199, your Eara hearing aids are protected for eligible repair needs and include one-time replacement coverage during the protection period. This plan is designed to help protect your investment from unexpected issues such as water or liquid damage, broken or damaged receiver wires, faulty or failing batteries, mechanical malfunctions, electrical failures, and everyday accidents. Your hearing aids are part of your everyday life — and everyday life can be unpredictable. The Eara 1-Year Protection Plan provides added protection for your Eara Explore Li+ hearing aids, helping you feel more confident after purchase. This optional protection plan includes eligible repair coverage and one-time replacement coverage during the 1-year protection period. It is designed for common unexpected issues that may happen with regular use, including water or liquid exposure, damaged receiver wires, battery issues, mechanical malfunctions, electrical failures, and everyday accidents. Every Eara hearing aid purchase includes a standard 1-year manufacturer warranty that covers eligible manufacturer defects under normal use. The Eara 1-Year Protection Plan gives you additional peace of mind by helping cover unexpected issues that may not fall under the standard manufacturer warranty. If your hearing aids experience a covered issue during the protection period, our support team will help troubleshoot the problem and determine whether repair or replacement is needed. What’s Included The Eara 1-Year Protection Plan includes: 1 year of added protection Eligible repair coverage One-time replacement coverage Coverage for water and liquid damage Coverage for broken or damaged receiver wires Coverage for faulty or failing batteries Coverage for mechanical malfunctions Coverage for electrical failures Coverage for everyday accidents and unexpected issues Support from the Eara Hearing team What’s Covered Water & Liquid Damage The Eara 1-Year Protection Plan may cover eligible issues caused by accidental water or liquid exposure. Because hearing aids are worn throughout daily life, unexpected moisture exposure can happen. This plan provides added peace of mind if your Eara hearing aids experience a covered water or liquid damage issue during the protection period. Broken or Damaged Receiver Wires Receiver wires are an important part of your hearing aid system. If a receiver wire becomes damaged and affects the performance of your Eara hearing aids, the protection plan may help cover eligible repair or replacement needs. Faulty or Failing Batteries The plan may cover eligible battery-related issues that prevent your hearing aids from functioning properly. If your Eara hearing aids experience a covered battery failure during the protection period, our support team will help determine whether repair or replacement is needed. Mechanical Malfunctions Mechanical malfunctions can affect the fit, function, or performance of your hearing aids. The Eara 1-Year Protection Plan may cover eligible mechanical issues that occur during the protection period. Electrical Failures Electrical failures can prevent hearing aids from charging, powering on, or working as expected. This plan may help cover eligible electrical issues that affect normal device function. Everyday Accidents & Unexpected Issues Life happens. The Eara 1-Year Protection Plan is designed to help protect your hearing aids from eligible everyday accidents and unexpected issues that may happen during normal use. One-Time Replacement Coverage If your hearing aids experience a covered issue during the protection period and cannot be repaired, the Eara 1-Year Protection Plan includes one-time replacement coverage. This means the plan includes one eligible replacement set during the 1-year protection period. Additional replacements beyond the one-time replacement limit are not included. Standard Warranty vs. Protection Plan Every Eara hearing aid purchase includes a standard 1-year manufacturer warranty. This warranty covers eligible manufacturer defects and product issues that occur under normal use. The Eara 1-Year Protection Plan is optional added coverage. It provides extra peace of mind for unexpected issues such as accidental damage, water or liquid damage, damaged receiver wires, battery failure, mechanical problems, and electrical failures. In simple terms: Manufacturer Warranty = covers eligible manufacturer defects.Protection Plan = adds coverage for eligible accidents, repairs, and one-time replacement. What’s Not Covered The Eara 1-Year Protection Plan does not cover: Lost hearing aids Stolen hearing aids Intentional damage Damage caused by misuse or neglect Unauthorized repairs or modifications Cosmetic wear that does not affect performance Accessories unless specifically stated Replacement beyond the one-time replacement limit Issues outside the 1-year protection period How to Use Your Protection Plan If you experience an issue with your Eara hearing aids, contact Eara Hearing support with your order number and a description of the problem. Our team will help troubleshoot your hearing aids and determine whether the issue qualifies for repair or replacement under the plan. To request support, please provide: Your order number Your name and contact information A description of the issue Photos or videos of the issue, if applicable The date the issue began Once reviewed, Eara Hearing will determine whether the issue qualifies for repair or one-time replacement coverage under the protection plan. Customer-Friendly Sales Copy Protect your hearing aids from life’s unexpected moments. The Eara 1-Year Protection Plan gives you added confidence with eligible repair coverage and one-time replacement protection for common issues like water damage, damaged receiver wires, battery failure, electrical problems, mechanical malfunctions, and everyday accidents. Your hearing aids are an investment in better hearing. This plan helps protect that investment with added support when unexpected issues happen. Product Page Bullet Points Optional 1-Year Protection Plan for Eara hearing aids Includes eligible repair coverage Includes one-time replacement coverage Helps protect against everyday accidents and unexpected issues Covers eligible water and liquid damage Covers broken or damaged receiver wires Covers faulty or failing batteries Covers mechanical malfunctions and electrical failures Added peace of mind beyond the standard manufacturer warranty Available for $199 FAQ Section Is the Eara 1-Year Protection Plan required? No. The Eara 1-Year Protection Plan is optional. Every Eara hearing aid purchase includes a standard 1-year manufacturer warranty, but the protection plan gives you additional coverage for unexpected issues. What does the Eara Protection Plan cover? The plan includes eligible repair coverage and one-time replacement coverage for issues such as water or liquid damage, broken or damaged receiver wires, faulty or failing batteries, mechanical malfunctions, electrical failures, and everyday accidents. Does the plan cover lost hearing aids? No. Lost or stolen hearing aids are not covered under the Eara 1-Year Protection Plan. Does the plan cover stolen hearing aids? No. Stolen hearing aids are not covered. Does the plan include a replacement? Yes. The plan includes one-time replacement coverage during the 1-year protection period for eligible covered issues. Is water damage covered? Yes. Eligible water and liquid damage may be covered under the Eara 1-Year Protection Plan. Are receiver wires covered? Yes. Broken or damaged receiver wires may be covered under eligible repair or replacement coverage. Are batteries covered? Yes. Faulty or failing batteries may be covered when the issue qualifies under the plan. Are mechanical problems covered? Yes. Eligible mechanical malfunctions may be covered during the 1-year protection period. Are electrical failures covered? Yes. Eligible electrical failures may be covered if they affect normal hearing aid function. How long does the protection plan last? The Eara 1-Year Protection Plan lasts for 1 year from the original purchase date. How much does the Eara Protection Plan cost? The Eara 1-Year Protection Plan is available for $199. How many replacements are included? The plan includes one eligible replacement during the 1-year protection period. Can I use the plan more than once? The plan may include eligible repair support during the protection period, but only one replacement is included. Once the one-time replacement has been used, additional replacement coverage is not included. How do I file a protection plan claim? Contact Eara Hearing support with your order information and a description of the issue. Our team will help troubleshoot the problem and determine whether repair or replacement is needed. Does the protection plan replace the manufacturer warranty? No. The protection plan does not replace the standard manufacturer warranty. It provides additional coverage for eligible unexpected issues beyond the standard warranty. Can I add the protection plan after purchase? If you want to allow this, use: The Eara 1-Year Protection Plan may be added at the time of purchase. If you would like to add protection after your order, please contact Eara Hearing support to confirm eligibility. If you do not want to allow this, use: The Eara 1-Year Protection Plan must be purchased at the time of the original hearing aid purchase.