Warranty upgraded from 1 to 2 years (A9 exclusive). Model Name: A9 Motor: 48V/500W (motor peak 750W) Battery: 48V/20Ah 18650 Li-ion Removable battery Frame Material: Steel Display: LED display Charger: AC 100V-220V, 54.6V/2A Charging time: 3-5 hours Max Range: About 50km (Pure electric); About 80KM (with pedal assist) Max speed: USA: 20mile/h Speed Level: 3 modes Max load: 110KG Brake: Disc brake Light: Front-rear turn signal lighting tail + Head light Anti-theft alarm: Yes security alarm Tire: 14inch tubeless tire Climb angle（°）: 15 IP level: IP65 Color: White Packing size: 82.52958.5 cm, 32.511.423inch Net Weight: 32.8KG Gross Weight: 35.2KG Phone holder: Yes Foldable: Yes Suspension: 8pcs (rear tire 4pcs, frame 2pcs, front fork 2 pcs) Rest cushion: Rest cushion for second seat with hand bar holder Seat: Big size and comfortable Outside Box material: Kraft corrugated cardboard box Warranty: 2 year for battery, controller, display, motor Repair office: phone/whatsapp: +18183703203; Address: 8525 Tobias Avenue Apt 181, Panorama City, CA 91402 1. One-year warranty covers motors, batteries, controllers and instruments. Wearing parts are not guaranteed. (If consumable parts are broken due to manual operation, fees will be charged for repair). If any of the above warranty parts break during the warranty period, we will send replacement parts by express for free, and the customer shall cooperate in taking photos and videos for confirmation. 2. For unreasonable returns (no quality issues) after delivery, the buyer shall bear the return shipping fee, repacking fee and labor cost (restocking fee). 3. If the customer finds damage after signing for receipt: For minor issues, we will send parts by express for free; for major issues, the product must be sent back to our designated repair location, and we will try our best to avoid customer returns. Returns require us to provide a return label and must be sent to the designated repair location. 4. If the product is damaged due to user use after delivery, express fee and accessory fee will be charged for repair, and the return address will be provided and confirmed by us. #ebike #ailifeebike #ailiferider #ailifea9
