Important Please note that you only need to download this ElectraStim Updater Software for Windows once. Future updates will be automatically found from our server. FREE for all AXIS or Flux owners, this bespoke software will update your stimulator to the latest firmware. Please check the product page for your stimulator to check which firmware is currently available. You may not need to update! To download, please add this product to your basket and proceed to checkout. Your download will be made available immediately. You only need to download this once; when we release new updates the software will automatically find it. Please note that this application must be connected to the internet to apply the update. You may receive a security warning when installing- please be assured that this software has been extensively tested so you may select to proceed. Please follow the instructions below carefully. Failure to follow the instructions exactly can damage your stimulator so if at any point you're unsure, please contact us first! This app will only work on Windows 10 minimum (Windows 11 will work correctly)- For Mac users, please download the Mac software here. Only available for native Windows 10 (minimum)-please do not attempt to use a Windows/MSDOS virtual machine on any other platform. Video Guide Update Procedure Please note that this ElectraStim Updater Software (Windows) must be connected to the internet to apply the update. You may receive a security warning when installing- please be assured that this software has been extensively tested so you may select to proceed. Click More Info to reveal the Run Anyway option: Download the ElectraStim update software which is packaged as a zip file (please note that this software is only suitable for Windows 10 PCs and not Mac iOS) We recommend that you right click to extract the downloaded ZIP file to your Documents folder or Desktop. You can change the folder name if you wish, BUT it's important that it has no spaces in the name. Then double click the .exe file to launch. The screen below will open. There are only 5 steps to update and this should take under 2 minutes from start to finish. Step 1: Plug in your stimulator and ‘COM’ will appear in the box, as below. We find that plugging your stimulator in after the application is open works best, but if COM5 does not appear then please remove and reinsert the cable until it appears. A number will appear after 'COM' but this is not relevant and will be automatically allocated by your PC. As long as COM appears, everything is working correctly! Step 2: Select your stimulator model. Step 3: You have the chance to review the firmware update notes by clicking the pink link. Please note that once you have installed the update, this is not reversible. Once you're happy to proceed, click I Approve. Step 4: Click the Update button once to upgrade your stimulator. A progress bar will display. Do not remove the cable or press any buttons on your stimulator until step 5 is highlighted. Step 5: That's it! Disconnect your USB cable and try out the new features of your stimulator. If you experience any issues with this software, please contact us directly with your stimulator serial number [email protected]
