Electronics Management - Dolibarr

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1. Module Overview Electronics Management turns Dolibarr ERP/CRM into a complete vertical solution for companies in the electronics sector: distribution of components and equipment , systems integration and installation, board and device repair, equipment maintenance, electronic manufacturing and assembly, prototyping and after-sales service. The module adds 40 interconnected business objects, a modern "Electronics Control Center" dashboard, a decision-reporting suite, a secure REST API and a realistic demonstration dataset — all natively integrated with Dolibarr's third parties, products, stock, warehouses, projects, orders and invoices. No core modification is required. 2. Business Objectives · Manage the full lifecycle of electronic equipment, from purchase and installation to maintenance, repair and end of life. · Reduce equipment downtime through preventive maintenance, service contracts and SLA monitoring. · Increase after-sales quality and customer satisfaction with structured diagnostics, RMA handling and a knowledge base. · Give management real-time visibility on operations, finances and performance. 3. Target Users · Electronic component and equipment distributors and retailers. · Systems integrators and installers (video surveillance, access control, alarms, home automation, networks, telecom, audiovisual). · Repair shops for boards and electronic devices; equipment maintenance providers. · Electronic manufacturing / assembly workshops and prototyping / R&D labs. · After-sales service departments of electronics manufacturers and vendors. 4. Key Features · 40 business objects across 11 functional domains with filterable lists, detailed cards and a 360° view on pivot objects. · Modern dashboard, decision reporting with CSV export, REST API, five languages, granular permissions and demonstration data. · Native integration with third parties, products, stock, warehouses, projects, sales documents and accounting. 5. Equipment & Park Management · Central equipment register with serial numbers, bar/QR codes, manufacturer, brand and model references. · Status lifecycle (in stock, delivered, installed, in service, in diagnostic, in repair, in maintenance, unavailable, scrapped, sold, returned, archived), criticality, location and referent technician. · Purchase and commissioning dates, current value, warranty end date, maintenance frequency and next due date. · 360° equipment view: interventions, maintenance, diagnostics, repairs, warranties, contracts, incidents, tests and cumulative costs. 6. Component Management & Bills of Materials · Component reference catalogue (resistors, capacitors, inductors, diodes, transistors, ICs, microcontrollers, sensors, relays, connectors, boards, communication modules, power supplies, batteries, displays, cables, antennas, spare parts). · Electrical and mechanical characteristics, package, stock levels, alert thresholds, obsolescence status and substitutes. · Multi-version bills of materials (BOM) with lines, quantities, losses, theoretical cost and assembly time; component traceability by lot. 7. Installation Management · Customer installations with site, address, GPS coordinates, lead technician, planned/actual dates and installed equipment count. · Workflow from study and preparation to provisional and final acceptance, punch list (reservations) and closing. 8. Diagnostics & Knowledge Base · Technical diagnostics recording symptoms, error codes, fault category, measured vs expected values, conclusion, recommendation and cost/time estimates. · Reusable knowledge base capitalizing on solved faults by model, error code and symptom. 9. Repair Workshop & Interventions · Repair files from reception to return with declared fault, diagnostic link, technician, workstation, parts and labor costs, invoiced amount and margin. · On-site interventions created from a customer, contract, equipment or installation, with planned/actual duration, travel, work done, result and billing status. · Workshop workstations (repair bench, test bench, SMT line, inspection, calibration) with capacity and status. 10. Maintenance, Contracts & Warranties · Preventive, corrective, conditional, predictive, regulatory and systematic maintenance with schedules and next-due dates. · Maintenance contracts with covered equipment, included interventions/hours, SLA, visit frequency, parts inclusion and yearly amount. · Warranties (manufacturer, supplier, seller, extension, contractual) with conditions, exclusions and expiry alerts. 11. After-Sales Service & Returns · Structured SAV tickets with RMA number, channel, priority, decision, warranty coverage, resolution date and satisfaction score. · Returns / exchanges with reason, product state, decision and refund amount. 12. Assembly, Production & Prototyping · Assembly / production orders with BOM, quantity, workstation, planned vs real time and cost, scrap and status. · Prototype management with versions, revisions, component count, tests and anomalies. 13. Quality & Tests · Test plans by model with steps, instruments and acceptance criteria. · Quality tests (electrical, functional, safety, communication, performance, temperature, load, battery, endurance, compliance) with expected/measured values and result. · Non-conformities with source, severity, cause, corrective action, responsible and due date. 14. Inventory & Catalogue · Multi-warehouse stock with physical/available/reserved quantities, alert thresholds, weighted average price and value. · Lots and serial numbers with traceability; physical inventories with lines and gap valuation. 15. Purchasing & Suppliers · Supplier scoring (quality rate, non-conformity rate, lead time, score) and status. · Purchase orders (supplies) with lines and receptions with quantity/document controls and anomaly count. 16. Sales & Projects · Customer orders (sales) by type with lines, margin and status; electronic projects with budget, spent, progress and status. · Bidirectional links with native Dolibarr proposals, orders, invoices and projects. 17. Dashboard — Electronics Control Center · Global overview: total/active equipment, in repair/maintenance, under/out of warranty, active contracts, monthly revenue and margin, on-time and first-pass rates, satisfaction. · Operational control center: today's interventions, repairs in progress, urgent repairs, pending/unassigned diagnostics, available technicians, immobilized equipment, open SAV, ongoing installations, overdue maintenance, late supplies. · Alerts & risks: critical/open alerts, expiring warranties, contracts to renew, critical stock, unavailable components, non-conform tests, open non-conformities. · Six charts (interventions per month, equipment by status, revenue per month, faults by category, interventions by type, test results) and quick-action buttons. 18. Reporting · Eight decision reports: equipment status, interventions performance, repairs, contracts, warranties, critical stock, supplier performance and revenue by type — all filterable and CSV-exportable. 19. REST API & Integrations · Secure REST endpoints under /api/index.php/gestionelectronique/ for equipments, components, models, installations, diagnostics, repairs, interventions, maintenances, contracts, warranties, savs, tests, stock, suppliers, technicians, sales and a dashboard snapshot. · Authentication, per-group permissions, pagination and whitelisted sort fields; ready for mobile apps, customer portals, IoT and supervision tools. 20. Security & Permissions · Granular rights by functional group (park, components, diagnostics, maintenance, after-sales, workshop, quality, stock, purchasing, sales, resources) plus reporting and administration. · CSRF tokens, escaped queries, output escaping, multi-entity control, action logging and delete confirmations. 21. Multilingual Support · Fully translated in French, English, Spanish, Italian and German (about 850 keys per language) through Dolibarr's native translation system; no functional text hard-coded in pages. 22. Demonstration Data · One click loads a realistic, fully interconnected dataset with 13 months of history (equipment, components, BOMs, installations, diagnostics, repairs, interventions, contracts, warranties, SAV, assemblies, tests, stock, sales, projects, technicians). · A second click safely removes only the demonstration records (marked GELEDEMO), never real company data; the operation is idempotent and permission-protected. 23. Technical Requirements · Dolibarr 16.0 or higher; PHP 7.1 or higher; MySQL/MariaDB (or any Dolibarr-supported database). · Installs into htdocs/custom and is enabled from the module manager. Depends on Third parties and Products modules. No core modification. 24. Benefits · A single tool to run the whole electronics service business, replacing scattered spreadsheets and niche software. · Faster diagnostics and repairs, fewer breakdowns, better SLA compliance and higher customer satisfaction. · Real-time decision-making from an integrated dashboard and reporting suite. 25. Use Cases · An integrator tracks every installed device, its warranty and its maintenance contract, and dispatches technicians from the planning. · A repair shop receives a device, runs a diagnostic, quotes, orders parts, repairs, tests and returns it — with full cost and margin tracking. · A manufacturer manages BOMs, assembly orders, quality tests and non-conformities, then handles warranty claims through the SAV. Complete Feature List · Manufacturers, models/references, equipment park with serial numbers · Component catalogue and multi-version bills of materials · Electronic products and sellable catalogue · Customer installations with acceptance workflow · Technical diagnostics and reusable knowledge base · Repair files, on-site interventions and workshop workstations · Preventive/corrective maintenance, service contracts and SLA, warranties · After-sales tickets (RMA), returns and exchanges · Assembly/production orders, prototyping · Test plans, quality tests, non-conformities · Lots and serial traceability, multi-warehouse stock, inventories · Suppliers, purchase orders, receptions with controls · Sales orders and electronic projects · Technicians, planning/tasks, incidents and alerts · Electronics Control Center dashboard, 8 reports, REST API · Five languages, granular permissions, demonstration data Show more