This test is designed to determine a candidate's knowledge of email etiquette - from very basic questions to advanced ones. It covers a range of topics from email policy, to the structure and layout of email for both personal and business purposes. Assessments for Internet Basics, Mailroom Management Skills and Office Grammar and Spelling are also available. Total Questions 40 Question Types Multiple Choice Competencies Tested Email EtiquetteStructure and LayoutLegal IssuesEmail PolicyFormats Tasks Tested GenderAbbreviationsEmail Response TimeAttachmentsWhat to AvoidGiving Out Email AddressesChain Letterscc FieldLong EmailsAvoiding MisunderstandingUse of Capital LettersDefinition of TermsUse of Standard Reponses in EmailsAdvantages of EmailPrivacy IssuesNoticing an Error in an EmailSubject LineSpellingThreadsToneReplying to EmailReplyingSending EmailSpacingSignature CardsCopyrightsMonitoring EmailsDisclaimersPenaltiesObjectives of Email PolicySafeguarding EmployersVirus HoaxesGrammar and SpellingHTML vs. Plain TextHigh PriorityFormatting
