DO I NEED TO ADD THE EMBROIDERY SETUP FEE? Yes — if you're requesting a new logo or making changes to an existing design, you must select “New Set Up” on your order.If this step is accidentally missed, we’ll manually add it for you. HOW MANY SETUPS DO I ADD – 1 OR THE TOTAL GARMENTS? Only add “1” if you're applying one new logo across multiple garments.You don't need to match the number of garments – just the number of new logos. WHAT IF I HAVE MORE THAN ONE LOGO? Then, increase the quantity of “New Set Ups” to reflect each different logo being added.Each unique logo requires its own setup. WHAT IF I WANT DIFFERENT LOGOS ON DIFFERENT GARMENTS? We strongly recommend placing separate orders for each different logo.This helps avoid confusion and ensures accurate production. WHY CHOOSE EMBROIDERY? Embroidery gives your uniforms a professional and premium finish It's durable – often outlasting the garment itself It's also cost-effective, especially for repeat jobs WHAT FILE FORMATS DO YOU NEED FOR MY LOGO? We can work with JPEG, GIF, or PNG files.However, for the best results, a vector file is preferred — such as:.eps, .ai, or .cdr (from Illustrator or CorelDraw). WHY ARE EMBROIDERY AND SETUP FEES NOT AUTOMATICALLY CALCULATED ONLINE? Every logo is different.Variables like size, placement, stitch count, and complexity make it difficult to set a one-size-fits-all price.We quote each job individually to give you the best value and outcome. WHAT’S THE TURNAROUND TIME FOR EMBROIDERED ORDERS? New embroidery setup: 15–20 business days to dispatch Repeat embroidery: 10–15 business days to dispatch Embroidery + printing: 15–30 business days to dispatch
