Let us answer your diagnostic questions Fast and friendly service Best industry wide support This service is for our experienced tech team to help diagnose your issues remotely so the unit does not have to sit in a shop or dealership for x amount of time. This is also the cheapest route vs shop labor rates and minimums for diagnostics. We guarantee with this info and anymore our team request we can provide you with the most efficient route to diagnose your unit without parts changing as most shops / dealerships do. We will give you step by step instructions on things to check and report back the findings till we have your issue diagnosed and resolved. We have all the proper OEM / aftermarket diagnostics equipment should we need to rent you out tools or electronics for data logging to diagnose your issue. This service is for roughly 30 minutes to 1 hour of one on one time with a tech via email, remote computer login, phone or FaceTime if necessary. If we fix your simple issue in less time then we offer up to 50% refund on this service time. It is important the more info you send us on your issue photos, videos etc cuts down on service time used. So please provide us with the most and more importantly accurate information you can. Should this engine tech form / estimate lead to a purchase of rebuild components or WKP rebuilding an engine we credit this service to the order. Complete all of our required questions below so our support advisors can quickly and efficiently answer all of your questions, without going back and forth. All issues have to have photos and videos explaining what is going on, along with clear measurements or any detailed data needed, for us to answer the question or the request will not be responded promptly.
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