ATTENTION Please be aware that this ebike model is only legal for use in private road. Please be aware that the bike is shipped from EU warehouse and the customer might need to pay 10-15% tax. AUTHORIZATION We are a UK local company and the authorised representative of ENGWE in UK. We have the repair center in UK and we take responsibility for all the products we sell. We will try our effort to help whenever you have problems even after the warranty. QUICK DELIVERY & PICKUP 3-7 working days delivery for UK Mainland Please note that UK Remote Areas & EU delivery are not available or need to pay the additional shipping fee if available. INSTANT RESPONSE Livechat 9am-5pm and 24-hour email response Feel free to contact us and we will get back to you as soon as possible EXCELLENT AFTER-SALE POLICY Warranty&return After-sale spare parts service is provided within one year of validity for non-human reasons, and spare parts need to be purchased for more than one year. Refund policyNo return after 7 days of receiving. To be eligible for a return:The item must be unused, free from dirt, dust, or any fragrances, and in the same packaging and condition that you received it.Subject to a 25% restocking fee. The customer pays to ship both ways. HIGHLIGHTS OF C20 PRO SPRING SHOCK ABSORBER - While riding off-road, the suspension is a guard of your safety and comfort. ENGWE C20 Pro is equipped with full suspension dynamic shock absorbers. You will feel like gliding on the street even while you were moving through a jungle. POWERFUL MOTOR - ENGWE C20 Pro features a powerful 36V 250W octagonal motor. Exhilarating power is achieved with virtually no sound. BORN FOR OFF-ROAD - ENGWE C20 Pro is the off-road king of e-bike, it adopts a 7-speed Shimano gear shift system, and the top speed is 16mph. This is the electric bike that will assist you in racing with the wind. The C20 Pro is meant to conquer all challenges from nature. The MUST CHOICE - ENGWE C20 Pro is the perfect partner ultra-long range travel, which can assist 150km/93miles for the moped mode, whether for urban or wild, whether it is a long journey or a short trip, C20 Pro has everything you want and need. SPECIFICATION OF C20 Pro CUSTOMER QUESTIONS AND ANSWERS ENGWE C20 PRO ELECTRIC BIKE
