Thank you for visiting Wazobia Enterprise. We sell both new and used items. Most are surplus items previously used at local university hospitals, private companies, government institutions and agencies. Customer satisfaction is our #1 priority. Please subscribe to our store for newsletters and great deals. Thank you for your time and business. EPPENDORF MASTERCYCLER GRADIENT 5331 THERMAL CYCLER Previously used at a local university, powers on but nothing displays on screen and we do not have the expertise to test it further. Sold as is as shown in pictures below on item description page. Only includes what is shown in pictures below.. Please feel free to ask question(s) if you have any. Thank you for your time and Business. ***We ship worldwide, please contact us if you have any question(s) with regards to shipping*** **Please visit our store (Click Here!) for more laboratory and medical equipments that may meet your needs.*** Freight Shipping - Extra large items, and items over 100 lbs might require freight shipping. Please message/email me your shipping destination , if commercial or residential? Do you have a forklift or standard loading dock at the delivery address? Will you require a truck with lift gate for delivery(off-loading)? What is your company name, delivery zipcode and contact phone number? You can also request a pickup from your freight company/Carrier if you have one. There will be a $55 pallet and packaging fee if pick-up is requested. There might be additional fee for crating (if needed). Fee would be waived if freight company would be packaging item on your behalf. Cost of shipping includes insurance, packaging and handling fee. All items are professionally packaged and shipped. All pictures shown above are of actual product(s) sold. Please examine picture(s) carefully before bidding, item(s) not shown in picture(s) or not stated to be included in auction will not be included in sale. Item(s) are sold-as-is as shown in pictures above. I do not warranty or provide calibration of any type unless otherwise stated. Warranty terms is stated above if offered, buyer pays return shipping. ***Please visit our store for other great deals.*** Thank You For Your Time and Business Texas residents are subject to a 8.25% sales tax. USA Customers Items are shipped within 1-2 business days after payment is received. Items are shipped by USPS or FedEx ground. Shipping price includes shipping and handling fees unless otherwise stated. Items valued at $250 or greater would only be shipped to a PayPal confirmed address and requires signature at time of delivery. Shipping rate provided for U.S customers only apply to for all 48 contiguous states, unless stated otherwise. There is a shipping surcharge to items shipped to Alaska, Hawaii, Puerto Rico and other U.S Island territories. Please contact us to find out additional charges if any. Combined Shipping discount is available, which is based on number of items purchased and shipping weight. International Customers Customers/Buyers are responsible for local customs duties, taxes, tariffs or any other charges as such on items charged by their country of resident. I ship by USPS, UPS, FEDEX and DHL. I determine which shipping company ships the merchandise by cost and location, only if customer request otherwise. In such case, customer/buyer would be responsible for any additional cost and requirement by courier service. Shipping price includes shipping and handling fees unless otherwise stated. Once an item is shipped I would provide tracking number or custom form number .Combined Shipping discount is available, which is based of number of items purchased and shipping weight Shipping and Return Policies Expedited Shipping is available if you need one. You are responsible for the extra charges (shipping and handling). All items are packaged and shipped in a professional manner. Items sold for "Parts" cannot be returned, unless states otherwise. All returned items must be in original condition you received item. We reserve the right to reject item after inspection (i.e. items with physical damage, incomplete packaging or missing parts) when returned. In the event that physical damage is caused during transit of a return, it is the customer’s responsibility to contact the carrier to start a damage claim immediately upon receiving a notification from us. The responsibility is between customer and carrier . All returned items MUST be in original condition, packaging, sealed, and unused. No returns will be accepted without prior authorization and the customer assumes responsibility for the package until it is delivered to our warehouse. The buyer is responsible for all shipping charges to return the merchandise. We will be responsible for shipment of a new product back to the buyer for an exchange. Refund will be processed within 3-5 business days through PayPal upon arrival of merchandise. Refund will be made in the same method as it was received by me. (i.e. if you paid by PayPal , I would issue a PayPal refund.) FEEDBACK AND RESPONSES We check our email frequently and respond to them within a business day or at most two business days, unless there is an unforeseen situation. If you do not hear back from us within two business days, please resend email,we might not have received your initial email. We strive to provide an all around 5 star service to all my customers. If you feel I did not meet your expectation in certain areas of the service, please kindly send me an email on how you feel and how i can improve that area of service. You comment and advice is very much appreciated. We strive to earn a 5 star feedback from you. Before submitting neutral or negative feedback please contact us and we will do my best to resolve your issue. *** Customer Satisfaction is our #1 Priority*** WAZOBIA ENTERPRISE LLC, 5562 GASMER DR STE D, HOUSTON TX 77035 TEL:281-888-1373 FAX: 832-519-9833
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